Dear Friends We are looking for an experienced GRE for our Spa at Mumbai. Guest Relation Executive Location: Five star Hotel Spa in Mumbai - Near International Airport 👇 Job description As a Guest Relations Executive ( Female ) at our spa, you will be the face of our brand, responsible for ensuring that every guest receives exceptional service. Key Responsibilities: Guest Interaction: Greet and welcome guests in a friendly manner, making them feel comfortable and valued. Build and maintain relationships with clients, providing exceptional customer service and personalized recommendations. Service Coordination & Promotion: Assist guests in selecting services based on their needs and preferences; explain treatments and packages clearly.Actively promote spa services, packages, and retail products to existing and potential clients. Sales Targets: Meet or exceed monthly sales targets and performance metrics through effective strategies and relationship building. Follow-Up: Ensure timely follow-up with clients after services to encourage repeat business and gather feedback. Marketing Support: Collaborate with the marketing team to create promotional materials, special offers, and events to drive sales. Training and Development: Stay informed about new treatments, products, and industry trends; provide training to staff on effective selling techniques. Skills: Excellent communication and interpersonal abilities. Customer-oriented mindset with a passion for wellness. Ability to work independently and as part of a team. Basic knowledge of spa treatments and wellness practices. Job Types: Full-time, Permanent Benefits: Health insurance Performance bonus Work Experience : 1 year (Preferred) Contact : thriphala@gmail.com
Experienced Female Spa Manager
Job Title: Female Beauty Spa Manager Location: Mumbai Industry: Beauty & Wellness / Spa Services Job Summary: We are looking for an experienced and dynamic Female Spa Manager to oversee daily spa operations and ensure an exceptional customer experience. The ideal candidate should have a minimum of 2 years of experience in spa or salon management, with strong communication skills and good command of English. Key Responsibilities: Manage daily spa operations, including staff supervision, scheduling, and client service. Ensure a high standard of hygiene, ambiance, and customer satisfaction. Handle customer inquiries, bookings, and feedback professionally. Promote spa services, packages, and memberships to increase sales. Maintain inventory, product stock, and supplier coordination. Train and motivate staff to deliver excellent service standards. Prepare daily reports on sales, performance, and operations. Requirements: Minimum 2 years of experience as a Spa or Salon Manager. Excellent communication and interpersonal skills. Good knowledge of English (spoken and written). Well-groomed, professional, and customer-oriented. Strong leadership and team management skills.
Thriphala Ayurveda & Spa Consultancy is looking for Ayurveda Doctor cum Assistant Spa Managers for a five-star Resort & Spa in UTTORDA, South GOA Looking for candidates, Dedicated, hardworking, and passionate * Skilled in speaking English fluently * 20 to 35 years of age * Team handling * Keen on pursuing a career in the hospitality /wellness industry * Humble polite & people's person * Knowledge of Excel, Word, and PowerPoint. JOB PROFILE : * Ayurveda Consultation * Book appointments and answer telephone calls. * Complete responsibility for the top line & bottom line (revenue and profits) of the centre * Ensure high-level guest satisfaction *Motivate and lead a team of therapists, technicians, and front office staff * Handle customer grievances *Conduct Quality audits * Responsible for payments received from guests, petty cash, and report submission. * Reporting to the management.