GSA - Housekeeping

Fairmont Hotels Resorts

0 - 2 years

2 - 5 Lacs

Mysuru

Posted:20 hours ago| Platform:

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Skills Required

Housekeeping Training Hospitality Quality standards Time management guest satisfaction Hotel management Customer service Guest Service Associate Inventory

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out.

Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas
Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security
Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly
Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction
Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards
Follow lost and found procedures strictly and report any discrepancies immediately
Maintain and properly use all housekeeping equipment, supplies, and materials
Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues
Participate in ongoing training programs to enhance skills and stay updated on industry best practices
Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed

Diploma or Degree in Hotel Management, or equivalent qualifications
Previous experience in housekeeping or hospitality industry preferred
Strong attention to detail and ability to maintain high cleanliness standards

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