GSA - Housekeeping

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

We are seeking a dedicated and customer-focused GSA - Housekeeping to join our team in Mysuru, India. As a Guest Service Associate in Housekeeping, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the cleanliness and presentation of our hotel rooms and facilities.

• Clean and maintain assigned guest rooms and public areas to the highest standards of cleanliness and hygiene
• Respond promptly and efficiently to guest requests and concerns related to housekeeping
• Replenish guest room supplies, including toiletries, linens, and amenities
• Inspect rooms for maintenance issues and report any damages or malfunctions to the supervisor
• Maintain accurate records of cleaned rooms and productivity reports
• Ensure proper handling and storage of cleaning equipment and supplies
• Collaborate with other departments to provide seamless service to guests
• Adhere to safety and security procedures at all times
• Take initiative to personalize guest experiences through attention to detail and anticipation of needs
• Maintain guest privacy and safeguard their belongings during the cleaning process

• Degree or Diploma in Hotel Management preferred
• Minimum 1 year of experience in housekeeping, preferably in a hotel setting
• Strong attention to detail and commitment to cleanliness standards
• Excellent organizational skills and time management abilities
• Physical stamina to perform cleaning tasks throughout the shift
• Knowledge of cleaning products, procedures, and safety protocols
• Ability to work efficiently in a fast-paced environment
• Warm and caring personality with a customer-focused attitude
• Good communication skills in English and local languages
• Flexibility to work various shifts, including weekends and holidays
• Ability to anticipate and proactively address guest needs
• Team player with a positive attitude and willingness to learn