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Growth Management - General Manager

Growth Management - General Manager

Paytm

6 - 11 years

17 - 20 Lacs

noida

Posted:3 hours ago| Platform:

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Skills Required

travel booking mobile payments ai e commerce financial services artificial intelligence sales analytics marketing economics operations travel industry stakeholder management recruitment team leadership agile customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Business Ownership

Own and deliver on the top-line and bottom-line targets for the Travel business as per
the Annual Operating Plan (AOP).
Ensure ROI-driven deployment of marketing spends while maintaining sustainable unit economics.
Continuously optimize the revenue funnel and enhance profitability through data-backed decision-making.

Growth Strategy & Execution

Define and implement the growth roadmap for Travel, balancing short-term
performance with long-term category expansion.
Develop and execute GTM strategies, sales activations, and category campaigns
that drive user acquisition and retention.
Identify new growth opportunities and pilot initiatives; scale successful ones across the business.

Analytics & Insights

Drive the analytics charter to deeply understand user behavior, funnels, and category
performance.
Generate actionable insights to optimize conversion, reduce leakages, and improve
lifetime value (LTV).
Build frameworks to monitor, measure, and predict business performance with agility.

Customer Focus

Champion customer-centricity by identifying pain points across the booking journey
and driving initiatives to enhance experience.
Work closely with product, marketing, and operations teams to integrate customer insights into strategy and execution.

Team Leadership & Collaboration

Lead and mentor a high-performing team across growth, category, and analytics.
Collaborate cross-functionally with product, supply, and marketing teams to ensure seamless execution of growth initiatives.
Build a culture of ownership, speed, and excellence.

Skills that will help you succeed in this role

0-14 years of experience in consumer internet, travel, or e-commerce industries, with
proven success in P&L management and growth leadership.
MBA from a Tier-1 business school preferred.
Strong track record of scaling businesses and delivering ambitious targets.
Highly analytical, data-driven, and comfortable with solving complex business problems.
Experience in managing large cross-functional teams with high accountability.
Excellent communication and stakeholder management skills, with ability to lead complex negotiations.
Prior experience in travel industry will be a strong plus.

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