Growth Lead

10 - 15 years

35 - 40 Lacs

Posted:None| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities
Develop and grow trusted relationships with key clients
Build thorough understanding of key customer needs and requirements
Take ownership of driving repeat transactions and minimizing churn
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to
maintain trust
Prepare regular reports of progress and forecasts using key account metrics
Defend and Grow Client Revenue, Cross sell & up sell to existing client portfolio to
increase penetration
Liaison with key decision makers Business Managers, Risk Managers, Product
Managers etc. in banks and financial institutions to identify new opportunities and
grow existing business
Gather and decipher the clientrequirements and suggest how various
solutions can be implemented to enhance and improve the existing processes and focus
not just on product sales but also pitch new solution ideas.
Understand and manage engagements to meet client expectations and build, deepen
and broaden client relationships
Demonstrate excellence in engagement delivery, strategic problem solving, and strong
client relations at senior executive levels
Work closely with internal teams for resolving client queries to ensure high quality
delivery of service and timely resolution of all member issues
Monthly business review and governance Documenting end to end sales activities and
communication on sales platform and workflows used by the company Client
Governance Matrix on scheduled monthly, quarterly reviews to be defined and
conducted.
Ensure timely receipt of payments against Invoices Detailed competition mapping

Requirements


10 years+ experience in Business Development and sales focused on B2B KAM or Enterprise KAM. Experience in Platform Sales across Rating Agency, B2B e-commerce platforms, SAAS platforms, Fintech, payment gateways will be preferred.
Should possess excellent presentation skills and experience in Key Account Management
Experience in platform sales across Rating Agency, Private Bank and other Financial services.
Detail-oriented with the ability to manage multiple relationships parallelly MBA / PGDM degree from a premier institution or Chartered Accountant would be preferred
Exceptional written and verbal communication, managing technical proposals
Ability to work under pressure & track record of delivering targets

 

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