Growth Enablement Lead - Cold Chain

Role & responsibilities

About Role:

Growth Enablement resource

The candidate will be a part of Product Management and is responsible for the strategic planning, marketing and overall management of a product throughout its lifecycle. Product management involves activities such as market research, defining product vision and strategy, gathering user requirements, creating a product roadmap, coordinating cross-functional teams, managing product launches, and analyzing product performance. Product management involves working with various teams, such as solution design, marketing, and sales, to ensure the successful development, launch, and ongoing management of the product. Product managers are responsible for guiding and coordinating these teams.

Individual work ranges from setting objectives and delivering on own work responsibilities to being a leading expert within a given field and influencing long term decisions of the organization. The candidate is expected to:

Must-Have Experience:

• Sales / Business Development experience
• End-to-End Ocean Freight experience
• Relevant product experience
• This role involves commercial and technical discussions
• Freight Forwarding background
• Strong Customer Engagement skills
• Industry knowledge
• Excellent Communication skills

Good to Have:

• Pharma industry experience
• Solution or Solution Engineering background

Preferred candidate profile

Experience: 10 to 15 Years

• Have a fair grip of the customer's business and strong stakeholder management skills to lead the customer conversations towards closure
• Collaborate with the sales team to prepare for and participate in customer meetings and product demonstrations.
• Ability to represent CCL product in the market to drive discussions
• Understand customer requirements and map them to the appropriate products or solutions. Provide technical explanations and confidently answer product-related queries during the sales cycle.
• Customize presentations and pitch decks based on the clients industry and business use case.
• Gather client feedback and communicate insights to for continuous improvement.
• Maintain strong product knowledge and stay updated on new offerings, industry trends, and competitor offerings.
• Help identify opportunities for upselling and cross-selling based on client pain points and solution fit.
• Identify and pursue new business opportunities through prospecting, cold calling, networking, and market research.
• Develop and maintain a strong pipeline of qualified leads and potential clients.
• Present and promote freight forwarding services (air, sea, road, warehousing, customs clearance) to new and existing clients.
• Prepare and deliver compelling sales presentations and proposals tailored to customer needs.
• Negotiate terms of service with customers and close sales agreements in line with company policies.
• Collaborate with operations, pricing, and customer service teams to ensure smooth onboarding and service delivery.
• Monitor market trends, competitor activities, and customer feedback to adapt strategies accordingly.
• Meet and exceed individual and team sales targets and KPIs.
• Maintain accurate and up-to-date CRM records of all sales activities.
• Attend industry events, exhibitions, and trade shows to enhance brand visibility and generate leads.
• Progression within this stream reflects increasing depth of professional knowledge, project management capability, and the ability to influence others.