Growth and Community Manager

Masai

2 years

12 - 15 Lacs

Bengaluru Karnataka India

Posted:2 weeks ago| Platform:

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Skills Required

resolve storytelling data metrics management evidence surveys communication crm slack coordination reporting analysis

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Campus Expansion: Build partnerships with colleges and coordinate on-campus sessions and events to introduce Masai’s programs.
Student Acquisition: Conduct workshops, webinars, and ambassador initiatives that guide interested students toward enrollment.
Growth Levers: Identify and launch credit-bearing modules, joint events, and custom cohorts to widen program reach.
Voice of the Student: Gather campus feedback and work with internal teams to resolve issues and enhance the learner experience.
Storytelling: Showcase learner achievements through newsletters, videos, and campus materials to inspire current and future students.
Data Optimisation: Monitor funnel metrics and run data-driven experiments to improve lead quality and conversion rates.

What We’re Looking For

Experience: Up to 2 years in community management, growth, partnerships, or a comparable student-facing role (relevant experience outside this range will be considered).
Interpersonal Skills: Able to build rapport with students and stakeholders and address concerns with empathy.
Event & Campaign Results: Evidence of organizing initiatives that achieved clear, measurable outcomes (e.g., sign-ups, retention).
Data Familiarity: Comfortable using funnels, surveys, spreadsheets, and basic BI dashboards.
Communication: Fluent written and spoken English plus proficiency in at least one Indian language.
Travel: Willing to travel up to 12–15 days per month during busy periods.
Tools: Working knowledge of CRM or community platforms such as Discord, Slack, and the ability to compile straightforward reports.

Skills: partnership building,basic,crm,event coordination,community management,travel,partnerships,communication,campus,reporting,events,data,data analysis,clear,student acquisition

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