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Group Lead- GIS Mapping

Group Lead- GIS Mapping

Wipro

5 - 8 years

6 - 8 Lacs

Hyderabad

Posted:1 week ago| Platform:

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Skills Required

Team Management Communication Skills Gis Mapping International Process Time Management Management Skills Shrinkage Control SLA Management Leadership Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilties : >>Lead the program and team to meet the goals and objective >>2+ years of experience in a leadership role within the mapping domain >>Focus on maximizing Customer Experience while optimizing costs >>Contribute to the development of short and long term strategic business goals >>Retaining talents and enhance employee satisfaction for the aligned business >>Provide functional support and direction to the Managers and team leaders >>Monitor the performance of the line Managers and coach them on regular basis >>Assist with training and identify training needs within the group >>Liaison with and review support functions >>Proficient in conflict management >>Strong customer service orientation >>Exposure to Geographical Information System(GIS) knowledge >>Should have atleast 18 months of experience in Geographical Information System(GIS) domain >>Management of daily activities of a team size of 250+ analysts >>Monitor project progress, identify and mitigate risks, and adjust strategies as needed. >>Highly analytical and logical >>Good skills in Computers especially MS Office\ Office 365 ">>Responsible for Process level compliance on various standards (BS 7799, COPC, etc) and process improvement projects (Six Sigma, Lean)" >>Proficiency in Work-force management applications, Quality tools and technologies >>Excellent knowledge of Service Delivery in a voice/semi voice process >>Well versed with Microsoft applications, specially excel and power point >>The job will require fairly high amount of work in shift environment as per requirement

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