Grievance Support Executive-UIDAI, Bengaluru

5 - 10 years

7 - 12 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

At least 5yrs of exp out of which 4yrs should be in grievance handling. Job Responsibility- 1.Responsible for providing resolution for the grievance cases received online through portal 2.Provide resolution for cases received from Resident through mail/post/CRM 3. Work on set of complaints, segregating them based on risk level 4. Work closely with internal external teams. 5. Find out duplicate enrollments 6. Follow up with MSAP/MSIP for proper solution 7. Drafting reply to RTI query

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National Institute for Smart Government (NISG) logo
National Institute for Smart Government (NISG)

Government Consulting / Information Technology

New Delhi

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