Global Sales

Note- This is an onsite US shift role, office is in Gurgaon sec 61

Key Responsibilities:

• Outbound Calling: Contact residents via phone to promote and sell Amenify's services.
• Retention Strategy: Engage with existing clients to understand their needs, resolve any issues, and offer tailored service solutions.
• Upselling: Identify opportunities to upsell and cross-sell services based on customer preferences and history.
• Customer Engagement: Build rapport with residents, ensuring high satisfaction and maintaining long-term relationships.
• Feedback Collection: Gather feedback on our services to help improve offerings and resolve potential issues proactively.
• Follow-up: Monitor customer accounts, follow up on service renewals, and encourage repeat usage.

Requirements:

• Proven experience in customer service, sales, or a similar retention-focused role.
• Strong communication and persuasion skills.
• Ability to handle objections and negotiate with clients.
• A results-oriented mindset with the ability to work independently.
• Familiarity with CRM systems and call tracking software is a plus.