Global Sales

0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales Representative, your main responsibility will be to handle sales inquiries through various channels such as phone, email, or chat in a prompt and professional manner. It is crucial to understand the needs and requirements of customers to effectively promote our products and services. You will be expected to educate customers on the features, benefits, and pricing of our offerings and utilize persuasive selling techniques to convert leads into sales. Maintaining accurate records of customer interactions in the CRM system is also a key part of your role. Collaboration with other departments, including marketing and customer support, is essential to ensure a seamless customer experience. Meeting or exceeding monthly sales targets and key performance indicators (KPIs) will be a focus, requiring continuous improvement of product knowledge and sales skills through training and self-learning initiatives. Handling objections and resolving customer complaints in a diplomatic and empathetic manner is crucial for customer satisfaction. Staying updated on industry trends, competitor offerings, and market dynamics will be necessary to adapt sales strategies accordingly. Qualifications for this role include a Bachelor's degree in business, marketing, or a related field, strong communication and interpersonal skills, and the ability to actively listen to customer needs. Basic understanding of sales principles and techniques, along with excellent time management and organizational skills, are also required. A proactive and self-motivated attitude, willingness to work flexible hours, proficiency in CRM software and other sales tools, and the ability to work effectively both independently and as part of a team are important attributes for this role. Prior experience is not mandatory, but a willingness to learn and grow in a sales-oriented position is essential. In addition to the responsibilities outlined above, this role offers benefits such as in-house product development opportunities, exposure to new technologies, and the chance to work on future products. There are ample opportunities for learning and growth, attractive employee benefits, and an amazing work culture to be a part of.,

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