Global O2C Process and Transformation Lead

RWS Group

5 - 10 years

7 - 12 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

procurement automation erp stock exchange project management process improvement billing business strategy operations recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work closely with the Head of Global O2C Operations to design and implement the strategic vision and process roadmap for O2C
Review the design of the end-to-end O2C processes for improvement opportunities
Implement strategies for process optimisation and automation
Act as the key O2C workstream lead in the design and implementation of our Unify programme to deliver our new ERP (D365) across all divisions
Ensure the smooth and successful implementation of new acquisitions into RWS processes and finance systems
Drive continuous improvement of O2C processes - support building of business cases to obtain funding for O2C process improvement opportunities considering cost and value
Coordinate stakeholder engagement to ensure any required changes to policies, procedures, and O2C processes are implemented

Skills & Experience

Previous leadership/project management experience with 5+ years global operational delivery experience, ideally within a high volume global or multi-regional shared services environment
Proven track record of involvement in large scale transformation Projects/Programmes
Expert knowledge and functional experience in O2C processes such as billing, cash applications, collections, credit control would be strongly preferred
Strong understanding of internal controls requirements, accounting policies and statutory accounting principles to ensure compliant O2C processes
Knowledge, expertise, or certifications in process optimisation
Working knowledge of core finance systems, ERP and sourcing, procurement and other speciality O2C systems, frameworks, and functionality
Proven ability to effectively work across geographies and resolve conflicts as necessary
Strong stakeholder management skills, able to lead by example and hold teams, customers, and partners to account
Entrepreneurial approach to seize opportunities and problem-solve for improvement
Excellent verbal and written skills with an ability to work and communicate with various levels within the company

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