Genpact Hiring For Source To pay roles - Hyderabad

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment

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Source to Pay Operations PO Activities, Hyderabad

In this role, the shortlisted candidate will be responsible to manage the entire value chain related to Purchase Order Management, Reporting, AP Issue Resolution & Fulfillment.

Responsibilities

•    Qualify or reject purchase orders with detailed directions.
•    Establish and maintain internal and external partner relationships.
•    Collaborate with partners and Sales to modify purchase orders to meet customer needs promptly.
•    Explain key internal processes to vendor partners and Account Managers.
•    Update the status of aging purchase orders and follow up with partners on scheduled shipments instructions for Sales.
•    Follow established procedures for daily work requirements and responsibilities.
•    Utilize new process improvement resources.
•    Stay current on departmental policies and product lines to ensure correct processing of drop ship purchase orders.
•    Work with management on approving exceptions outside departmental guidelines.
•    Seek assistance from Senior Specialist and Supervisor to resolve complex issues.
•    Review and analyse purchase orders for assigned product lines
•    Proactively work on issues causing purchase order placement delays and support additional information collection.
•  Communicate to Order Management or Master Data Teams regarding Item Master issues.
•    Contact person for client and internal stakeholders for any procurement related issues; owns regular operation rhythm.
•    Oversee process KPIs and metrics, provide deep analysis with understanding of root causes.
•    Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners
•    Support and coordinate the team on daily processing/operations, workload allocation
•    Assist to hire, groom and help new members to onboard
•    Provide input for promotions and staff reviews
•    Facilitate regular 1 on 1 meetings and direct goal development and progress
•    Perform weekly trending-based coaching to manage team members performance
•    Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team
•    Manage the flow of day-to-day operation, Respond to customer queries and concerns

Qualifications we seek in you!

Minimum Qualifications / Skills

•    Bachelor's degree 
•    Industry Experience - Services or hi-tech industry
•    Knowledge on end-to-end Procurement and AP process, PR and PO creation, vendor master management, goods receipting, procurement, related hold resolution, invoice processing, issue and hold resolution, vendor query management and AP related reconciliation activities.
• Ability to define and articulate underlying process gaps and resolve challenges, complex issues

Preferred Qualifications/ Skills

•    Ability to learn quickly
•    Diploma / Post Graduation in International supply chain management / Sourcing Management
•    Excellent Communication skill and the ability to engage customers in significant discussions
•    Oracle, ServiceNow, SAP, knowledge and experience would be an added advantage
•    Possess the following key behaviors: Accountability, Planning and Organization, Teamwork,

Flexibility and Problem Solving

•  Proficiency in coaching skills and with high level of confidentiality and professionalism

Why join Genpact?

• Be a transformation leader

  Work at the cutting edge of AI, automation, and digital innovation

• Make an impact

  Drive change for global enterprises and solve business challenges that matter

• Accelerate your career

  Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best

  Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture

  Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.