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Fairmont Hotels &amp; Resorts
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General Manager, Novotel Guwahati GS Road

General Manager, Novotel Guwahati GS Road

Fairmont Hotels &amp; Resorts

3 - 5 years

|

14 - 18 Lacs

Posted:16 hours ago| Platform:

Apply

Skills Required

Training Sales Process orientation Networking Customer relationship Revenue management Operations Service quality

Work Mode

Work from Office

Job Type

Full Time

Job Description

WHAT YOU WILL BE DOING:

Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
Personally drive and support the sales, Marketing and Distribution.
Drive Guest Experience as a key deliverable for HODs.
Own and manages the relationship with the owner while striking an effective balance between the owners interests and the brands interests.
Act as an Accor Ambassador aiming to enhance the company image and market reputation.
Attract, train, retain & coach executive committee team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

YOUR EXPERIENCE AND SKILLS INCLUDE:

12 + years industry experience in International brand with minimum 2 years experience as General Manager
Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
Strong Food & Beverage and Sales background will be an added advantage
Strong process orientation;
Strong Leadership abilities and organizational skills;
Entrepreneurial, thinks out of the box;
Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
Outstanding PR and social integration skills to develop strong customer relations
Able to drive change and look for operational efficiencies/synergies across the network

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Fairmont Hotels &amp; Resorts

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