General Manager

Key Responsibilities:Operations & Service Management

• Oversee day-to-day restaurant operations ensuring smooth functioning across all departments.
• Maintain high standards of food quality, presentation, hygiene, and service.
• Ensure compliance with health and safety, food handling, and sanitation regulations.
• Manage vendor relationships and ensure timely procurement of quality supplies.
• Monitor and manage restaurant maintenance and cleanliness.

Team Management

• Lead, train, and supervise restaurant staff across kitchen, service, and administration.
• Conduct daily briefings and regular team meetings.
• Schedule shifts, manage attendance, and handle staff performance evaluations.
• Foster a positive and professional work environment to reduce turnover.

Customer Experience

• Ensure excellent guest service and satisfaction.
• Handle guest complaints or feedback promptly and professionally.
• Implement strategies to enhance customer loyalty and repeat business.

Financial & Inventory Control

• Prepare daily, weekly, and monthly sales reports.
• Manage budgets, control costs, and ensure profitability targets are met.
• Oversee cash handling, billing, and banking procedures.
• Monitor inventory levels, wastage, and ordering efficiency.

Marketing & Business Growth

• Support marketing initiatives, promotions, and online reputation management.
• Coordinate with marketing and HR departments for special events, parties, and conferences.
• Develop new ideas to improve sales and enhance customer experience.

Compliance & Administration

• Ensure compliance with all statutory and company policies (FSSAI, labor laws, etc.).
• Maintain all operational documentation and licenses up to date.
• Coordinate with HR for hiring, payroll, and disciplinary actions.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person