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Home
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Jobs in Trivandrum
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Hilton Hotels
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General Manager

Job Expired: This job listing has expired.

General Manager

Hilton Hotels

12 - 17 years

50 - 60 Lacs

Trivandrum

Posted:8 months ago| Platform:

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Skills Required

Hospitality Interpersonal skills Manager Quality Assurance guest satisfaction Relationship Expense control Business excellence Financial management General management Forecasting

Work Mode

Work from Office

Job Type

Full Time

Job Description

The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability.

Champion Business Excellence

Drive the hotel s financial success and guest satisfaction by exceeding key performance indicators.
Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
Stay ahead of market trends and seize new opportunities

2. Lead with Vision

Inspire a culture of excellence by providing strong leadership to all team members.
Monitor and develop team member performance, particularly the executive team and department heads
Foster a workplace where every team member thrives and contributes to the property s collective goals

3. Elevate Guest Experience

Manage operations with a keen eye for detail
Monitor guest feedback and implement improvements as necessary to exceed guest expectations
Deliver exceptional service to ensure every guest leaves with a desire to return

4. Financial Stewardship

Develop and manage the hotel s budget, including revenue forecasting, expense control and capital expenditures
Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives

5. Quality Assurance

Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
Conduct regular inspections to ensure compliance with quality and brand standard requirements
Implement improvement initiatives to enhance overall guest experience and hotel reputation

6. Owner Relations

Build strong rapport with hotel owners through proactive and on-going communication
Serve as a primary liaison between hotel owners and corporate entities

Role Requirements:

Prior Hotel General Management experience, ideally within resort hotels
Strong knowledge and experience in Rooms
Success in driving commercial returns and revenue

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