General Manager

Strategic

• Develop and implement a hotel strategy that aligns with international standards and the brands business strategies.
• Research and analyze market trends, competition, and customer preferences to inform strategic decisions.

• Operational

  Management

  :
• Oversee all hotel operations, ensuring compliance with company policies and procedures.
• Act as the final authority in all operational, administrative, and functional matters of the hotel.

• Financial

  Oversight

  :
• Manage the hotel’s budget, financial performance, and profitability, ensuring effective cost control and revenue management.
• Collaborate with the finance team to prepare financial reports and forecasts.

• Team

  Development

  :
• Lead, mentor, and develop the Executive Committee members and Department Heads, fostering a culture of teamwork and accountability.
• Conduct regular performance evaluations and provide constructive feedback to enhance employee performance.

• Customer

  Focus

  :
• Ensure high levels of customer satisfaction by maintaining service standards and addressing guest feedback promptly.
• Implement initiatives to enhance the guest experience and promote customer loyalty.

• Community

  Engagement

  :
• Ensure the hotel’s participation in community service events to build teamwork and enhance community relationships.
• Represent the hotel at industry events, conferences, and community functions.

• Compliance

  and

  Safety

  :
• Ensure compliance with local, state, and federal regulations, including health and safety standards.
• Promote a safe working environment for all employees and guests.

• Collaboration

  with

  Stakeholders

  :
• Interact with all stakeholders for budget planning, P&L management, capital expenditure, and controlling.
• Collaborate with sales and marketing teams to develop promotional strategies and drive business growth

Preferred candidate profile