General Manager - Freight Forwarding (Sales & Operations)

Role Overview: As a General Manager for Freight Forwarding (Sales & Operations) at Bali And Company Logistics Private Limited, located in Connaught Place, New Delhi, you will be responsible for leading sales and operations in the freight forwarding vertical. This is a full-time on-site role where you will have the opportunity to establish, lead, and scale the freight forwarding division of the company. Key Responsibilities: - Build and maintain global agent networks, vendor relationships, liner and airline partnerships - Negotiate rates and close bookings across FCL, LCL, breakbulk, and air freight - Lead sales and client acquisition to grow freight revenue across key sectors - Plan and handle time-sensitive/high-value/specialized cargo like machinery, electronics, pharma, media, diplomatic cargo etc. - Design pricing, margin, and GP strategies across trade lanes - Handling recovery, credit control, and cost optimization - Monitor and own end-to-end shipment execution: from booking to delivery, across ports and ICDs - Lead shipper/consignee communication, execution, and shipment lifecycle management - Build and lead a reliable freight operations team - Report directly to top leadership and contribute to strategic decisions Qualifications Required: - Minimum 5+ years of experience in international freight forwarding (Air + Sea) - Strong knowledge of INCOTERMS, documentation, clearance workflows, and booking processes - Demonstrated success in rate negotiation, margin planning, and client retention - Proven ability to own P&L, manage collections, and solve operational issues independently - Strong and well-established network of agents, NVOCCs, freight partners, and shipping/airline reps across key trade lanes (China, Europe, Middle East, USA & Far East) - Structured, reliable work ethic and strong commercial acumen Additional Details: Bali And Company Logistics Private Limited has been a trusted name in the EXIM trade for over 53 years, specializing in customs clearance, trade advisory, and regulatory compliance. The company is now expanding by building a full-service freight forwarding division in-house with a focus on transparency, trust, and execution to grow into a profit center. This role offers the chance to lead a core business vertical and contribute to its growth and success.,