- Deploy measurement and evaluation tools for coaching and mentoring (if in place)
- Administer diagnostic tools and assessments for coaching
Leadership Development (LD)
- Deploy measurement and evaluation tools for leader development
- Provide administrative support for leadership development programs and processes (Elevate, IAP etc.)
- Monitor business performance management process compliance (unclear)
Highest Performing Teams (HPT)
- Deploy measurement and evaluation tools for HPT
- Administer diagnostic tools for teams
Onboarding
- Deploy measurement and evaluation tools for onboarding of all hires (inc Executives)
- Co-ordinate OB activities for all hires
LEAD
- Monitoring of process compliance; including follow-up comms and reminders, as needed (e.g. goal setting, classification, KPIs, feedback, etc.)
- Support submitting or submit requests for individual/group changes where self-service is not possible in Core HR
- Mapping, updates, access rights management and 1st level support for PFC/LRW/LRR workbooks
- Handle/submit the late change requests following the year-end process
- Ensure everyone has been assigned a counselor or LEAD reviewer (based on locally determined business rules) and monitor counselor counselee ratios
- Support with the LEAD workbooks
Knowledge and Skills Requirements
- Commercial acumen and business awareness
- Understanding of EY and EY Talent
- Stakeholder management / business consulting
- Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
- Strong team worker, with enthusiastic, can do approach, with ability to coordinate and work as one team
- Provide evidence-based insights, analytics and analysis to the Talent Development team
- Drive and deliver quality services and products to Talent
- Ability to engage and influence others, with good change management skills and a desire to embrace and drive change, act as a change champion to support process improvements and demonstrate best practice
- Ability to learn new processes and skills quickly
- Strong IT skills Microsoft Office 365 suite Teams, Excel, PowerPoint, Word, Outlook, SharePoint, etc
- Proactive problem solver with solutions mindset
- Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
- Budget planning and financial management skills and experience
Additional Skills
- Strong organizational skills - the ability to set priorities, manage time and juggle competing priorities
- Strong project management / coordination skills
- Strong collaboration skills - the ability to work effectively with and influence team members and stakeholders
- Team coaching and interpersonal skills
Other Requirements
- May need to travel during transition, otherwise travel time will be very limited
- Other Language proficiency to be considered based on region/centre specific requirements
- Flexibility in working hours to accommodate multiple time zones as needed
- This role requires to support the Americas & MENA Time Zones which will require the resource to work on rotational shifts
- MENA coverage will be Sun Thu working week
- May need to work extra hours in case of special customer requirements
Job Requirements
Education
- Master s / Bachelor s degree in business or HR related discipline. Preference will be given for those with HR Specialisation
Experience
- Minimum of 2+ years of progressive experience
- Significant experience of working in HR in professional services or corporate environment
- Experience of working in Learning and development is desired
- Working in international and diverse environments
