Posted:1 week ago|
Platform:
Work from Office
Full Time
Our products are widely used by global financial institutions including Brokers, Algo Firms, Banks, Stock Exchanges, Fund Managers and their end customers.
Roles and Responsibilities:
i. Provide trouble shooting and problem resolution assistance in areas of expertise to customers.
ii. Client interaction - collects the client requirement, understand the functionality, analyze the impact and explain to Development team.
iii. Client on-boarding making understand software functionality and features.
iv. Remote-access and support through phone calls.
v. Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Academic Qualification:
BBA/B.Com/M.com/MBA Finance or related field
Trading domain knowledge (For Retail : Knowledge of Margin and general trading terms like types of order , types of contracts etc), Knowledge of Capital Market
Experience with Broker /Banks/ Financial institute/Insurance preferred.
Experience:
2-4 years of relevant experience
Job Location:
Mohali
Utrade Solutions
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