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XTEL
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Functional Consultant

Functional Consultant

5 years

|

0 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

support management configuration troubleshooting resolve service drive maintenance software consulting crm erp sql integration communication

Work Mode

On-site

Job Type

Full Time

Job Description

Functional Consultant (AMS Senior Business Analyst)

What You’ll Do

Support clients on our Revenue Management platform: configuration, troubleshooting, and enhancements.
Own client relationships—manage tickets, resolve issues, and ensure seamless service delivery.
Analyse business requirements and collaborate closely with technical and product teams.
Lead QA activities and coordinate release cycles.
Drive proactive maintenance initiatives and continuous improvement.
Mentor junior team members and contribute to team best practices.

What We’re Looking For

5+ years in enterprise software support, functional consulting, or AMS roles.
Experience with CRM, ERP, or enterprise applications.
Strong understanding of SDLC, SLAs, and support processes.
SQL (medium complexity) and integration knowledge.
FMCG/CPG experience (TPM, Retail Execution, SFA) is a big plus.
Excellent communication skills in English.

Why XTEL?

Work with a
global leader
in Revenue Management solutions.
Partner with major
international CPG brands
.
Growth‑focused environment with real impact on product evolution.

More Jobs at XTEL

Functional Consultant

india

Salary: Not disclosed

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