Functional Consultant

• Engage with customers to gather and understand their specific food safety requirements and objectives.
• Analyze customer business processes to identify how the software can be configured to optimize their operations.

2. Software Configuration:

• Configure and customize the food safety software according to the customers requirements.
• Ensure all software functionalities align with food safety regulations and standards.

3. Implementation Project Execution:

• Assist in managing the end-to-end software implementation process, ensuring timely and successful delivery.
• Collaborate with project managers, technical teams, and customers to deliver solutions within project timelines.

4. Customer Training Support:

• Conduct training sessions to educate customers on how to effectively use the software.
• Provide ongoing support and troubleshooting to resolve any issues or concerns post-implementation.

Consulting Advisory Services:

• Serve as a trusted advisor, offering insights and recommendations to improve the customers food safety processes through software solutions.
• Ensure customers are aligned with best practices in food safety and quality management.

Documentation Reporting:

• Document all processes, configurations, and customer interactions for future reference and audits.
• Generate reports on project progress, milestones, and key deliverables for both internal and customer review.

Continuous Improvement:

• Identify areas for improvement in both the software implementation process and customer business processes.
• Stay updated on industry trends, food safety regulations, and software advancements to provide informed guidance.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Flexible work arrangements.

• Knowledge of Software Implementation.
• Analytical Skills, Business Process, and Consulting skills.
• Excellent Communication skills, both written and verbal.
• Experience in Business Process Analysis.
• Ability to work independently and as part of a team.
• Strong problem-solving and critical-thinking abilities.
• Bachelors degree in Business Administration, Computer Science, Food Science or related field.
• Experience in food safety or quality management is preferred.