Front Office Supervisor

3 - 5 years

1 - 4 Lacs

Posted:4 hours ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Office Supervisor to join our team in the hospitality industry. The ideal candidate will have 3-5 years of experience in front office operations and management, with excellent communication and leadership skills.

Roles and Responsibility

  • Supervise and coordinate front office staff activities to ensure efficient service delivery.
  • Manage front desk operations, including handling customer inquiries and resolving issues.
  • Develop and implement effective strategies to enhance customer satisfaction and loyalty.
  • Maintain high standards of quality and professionalism in all aspects of front office operations.
  • Collaborate with other departments to achieve business objectives and goals.
  • Analyze customer feedback and suggest improvements to improve overall guest experience.

Job Requirements

  • Proven experience in front office operations and management, preferably in the hospitality industry.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Strong knowledge of front office software and systems, including reservation systems.
  • Experience in supervising and motivating a team of front office staff.
  • Strong attention to detail and ability to maintain high standards of quality and professionalism.

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