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Front Office On-the-Job Training

Front Office On-the-Job Training

Naukri Hospitality Jobs

0 - 1 years

|

2 - 5 Lacs

Posted:1 week ago| Platform:

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Skills Required

hotel operations front office operations customer service front office hospitality python adobe after effects video editing photoshop eclipse ansible adobe premiere pro qc java groovy service delivery quality assurance powershell ojt

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly motivated and enthusiastic individual to join our team as a Front Office OJT in the hospitality industry. The ideal candidate should have 0-1 years of experience.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Provide exceptional customer service to guests and ensure their satisfaction.
Coordinate with other departments to ensure seamless service delivery.
Maintain high standards of professionalism and courtesy when interacting with guests and colleagues.
Perform various administrative tasks, such as handling phone calls and emails.
Collaborate with the management team to achieve business objectives.

Job Requirements

Excellent communication and interpersonal skills are required to work effectively with diverse groups.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills to resolve guest complaints and concerns.
Basic knowledge of hotel operations and procedures is necessary.
Ability to learn quickly and adapt to new situations and challenges.
Strong attention to detail to maintain high standards of quality and accuracy.

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