FRONT OFFICE MANAGER

Responsibilities

• Providing exceptional services is a cornerstone of front office management. Managers must be able to anticipate and fulfill stakeholder needs while maintaining a positive attitude and professional demeanor.
• Managers must inspire and motivate staff to perform at their best. This includes providing guidance, coaching, and support as well as fostering a positive work environment.
• Organize school operations effectively to keep track of appointments, schedules, and administrative duties.
• Greet and welcome visitors, students, parents, and staff in a friendly and professional manner.
• Effective management of time and utilization of right skills are crucial for prioritizing tasks, meeting deadlines, and maximizing productivity.
• Address variety of challenges on day to day basis and find creative solutions is essential for addressing these issues effectively.
• Maintain accurate and up-to-date student records, including attendance, enrollment, and contact information.
• Assist with student registration, enrollment, and withdrawal processes, including collecting and processing required paperwork.
• Manage the distribution and collection of school forms, documents, and announcements to students and parents.
• Coordinate the school's daily schedule, including bell times, class periods, and special events.
• Monitor visitor access and maintain security procedures for the front office area.
• Assist with basic administrative tasks, such as filing, copying, scanning, and data entry.
• Collaboration with other departments and team members is often necessary to achieve common goals and deliver exceptional service.
• Leading school departments during event managements and important school days celebrations.
• Maintaining a close observation and update system on school transportation system and communications.
• Maintain confidentiality of sensitive information and adhere to school policies and procedures.

Qualifications and skills

• Bachelor's degree in Business Administration, Office Management, or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to interact professionally with a diverse range of individuals.
• Previous experience in office administration, customer service, or a related field required.
• Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong crisis management skills to address challenges that the school encounters on day to day basis.
• Positive attitude, flexibility, and willingness to contribute to a collaborative team environment.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook) and other office software programs.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person