Front Office Manager

Position: Front Office Manager
Location: Patna, Bihar (Onsite)
Job Type: Fulltime

Salary Range: ₹18,000/– to Upto ₹20,000/– per Month In-hand

Job Description:
About Us:
The "Patliputra Group" is a diverse business conglomerate with interests in real estate, hospitality, healthcare, and automotive dealerships, operating across Bihar and expanding into regions like the Delhi NCR. While one entity, Patliputra Industries Limited.

Job Summary:
We are looking for a warm, professional, and people-loving Front Office Manager who truly enjoys welcoming guests and creating a positive first impression.
You will be the face of the hotel someone guests look up to for guidance, comfort, and smooth service. If you are someone who believes in hospitality from the heart, this role is perfect for you.

Key Responsibilities
Lead the daily operations of the Front Office, ensuring guests feel valued and well taken care of.
Oversee check-in, check-out, reservations, and billing with accuracy and efficiency.

Handle guest concerns with patience, empathy, and prompt resolution.

Train, motivate, and support front office staff to maintain high service standards.

Coordinate with Housekeeping, F&B, and other departments for smooth guest operations.

Manage room inventory, occupancy, and support revenue-building through upselling.

Ensure proper cash handling, night audit reports, and maintenance of front office records.

Maintain grooming standards, punctuality, and discipline within the team.

Experience Required:

3–5 years in Front Office / Guest Relations (Hotel or Hospitality Industry)

Must have Good knowledge of PMS Like IDS software(FX Front Office/FX Front Desk/FortuneNext) / Front Office systems.

Required Skills:
Excellent communication and guest-handling skills
Pleasant personality with a positive attitude
Strong leadership and team management capability
Ability to work under pressure while staying calm and composed
Problem-solving and decision-making ability
Professional grooming and customer-first mindset

How to Apply
If this role resonates with you, we would love to connect.Share your CV at hr@patliputrahotels.com or WhatsApp at 9771417064.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Food provided