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Jobs in Guruvāyūr
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HOTEL RENAI SREE KRISHNA
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Front Office Manager

Front Office Manager

HOTEL RENAI SREE KRISHNA

2 years

|

3 - 4 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

Apply

Skills Required

training reports presentation updating communication management leadership

Work Mode

On-site

Job Type

Full Time

Job Description

Defining and implementing front desk objectives and procedures.
Hiring and training staff and managing the shift schedules.
Tending to guests' complaints and questions and providing exceptional customer service.
Ensuring that the front desk and reception area is kept clean and organized.
Maintaining front desk office supplies and equipment.
Managing budgets, records, and contracts.
Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
Conducting performance reviews with the front desk staff.
Generating reports and feedback for presentation to the general manager.
Performing administrative duties such as filing and updating records, among others, as needed

Requirements:

Bachelor's degree in hospitality or similar.
A minimum of 2 years of experience as a front desk manager or similar.
Good understanding of procedures and practices in the hospitality industry.
Excellent written and verbal communication skills.
Strong organizational and time management skills.
The ability to provide exceptional customer service.
Good leadership and training ability

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Schedule:

Day shift
Morning shift
Rotational shift
Weekend availability

Supplemental Pay:

Performance bonus

Language:

English (Required)

Work Location: In person

Speak with the employer
+91 9048696999

More Jobs at HOTEL RENAI SREE KRISHNA

Front Office Manager

Guruvāyūr

INR 3 - 4 Lacs

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HOTEL RENAI SREE KRISHNA

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