2813 Front Office Jobs - Page 12

Age 18-25 Years (Only Apply) Roles and Responsibilities Greet passengers, respond to their queries, and provide assistance at the airport. Ensure smooth check-in, baggage handling, and boarding processes for flights. Provide exceptional customer service by resolving passenger complaints and concerns efficiently. Maintain a clean and organized work environment at the airport terminals. Preferred candidate profile : - Minimum 10+2 or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Age between 18-25 yrs. Outgoing personality with excellent interpersonal skills

We Are Hiring for Own Company, there is no Visiting Registration Charges OR Hidden Charges Age - 22-38 Years only Females (Above Age Should not apply) Job description Perform and maintain daily opening and closing procedures. To welcome & Assist Customer on their arrival in centre. Take down customers details and information. (Forms and official Templates to be filled). Confirm their purpose of visit and Guide them accordingly Maintaining walk inn register and admin registers. Preparation of database of Client contacts and updating. Opening and closing of the Office operations. Coordinating with different Departments of the companies. Supervising Office Assistant & House Keeping Staff. Maintains confidentiality at all time of the organization fiscal and personnel related information. Benefits If you Join CITA Fixed Morning working hours 9 Am to 7 Pm 90% Employees are Females 6 days working, SUNDAY off Will get opportunity to go to different schools and Colleges for education Seminars A good working culture for married Single Parent Students who are good in educational Sales Office Timings - 9 Am to 7 Pm

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The core responsibility of the Assistant Manager Income Audit is to check that all charges raised by each department have been properly posted to guests accounts or otherwise accounted for, the correct procedures have been followed and that all daily income that should have been received by the hotel was received. What will I be doing As Assistant Manager Income Audit, you will be responsible for performing the following tasks to the highest standards: Audit the daily revenue figures, supporting reports and vouchers as well as audit the daily General Cashier s Report. Ensure that Daily and Monthly Revenue and Settlement Reconciliation is prepared on a timely basis and all revenue is captured and reported. Ensure all gifts or entertainment voucher are controlled as per the policy. Review all entertainment dockets and officers checks, ensuring that all are authorized and signed with the appropriate level of detail. Check that complimentary rooms have been appropriately authorized. Audit the telephone and internet interface reports to ensure all the respective revenue has been posted. Ensure the relevant Front Office and Outlet reports are printed, audited and filed in chronological order. Verify transactions posted in the daily report, including but not limited to credit cards, city ledger, crew allowances, paid outs, allowances and rebates, miscellaneous charges, voiding, car park revenues, and room safe keys. Prepare rebate and allowance summary and rebate journal. Reconcile credit card charges between electronic credit card machine and point of sale system on a daily basis. Prepare daily revenue report for the Director of Finance / Financial Controller. Ensure that all concessionaires revenue is reconciled and recorded accurately. Check the Room Rate Discrepancy Report to ensure that all rate changes, upgrades, etc. have been properly authorized. Ensure that the Room Status Discrepancy Report is printed twice daily, and any exceptions noted are reported. Record cashier overs / under in the relevant reports and followed up with the Outlet Managers or Front Office Manager. Follow up on any discrepancies, incomplete work or missing information with the relevant departments. Ensure all paid out vouchers have proper authorization, signatures and backup. Follow up with Revenue / Reservation team to ensure that no-shows are reviewed, and charges made accordingly. Audit the daily food and beverage report, verifying the cashier s remittance to the General Cashier s Report. Ensure that all restaurant and bar checks are properly accounted for and banquets and functions revenues are entered. To be fully conversant with the hotel Manual Contingency Plan in case of computer system failure and ensure that all manual procedures are followed and adhered to. Ensure the accurate and timely input of data to the general ledger system. Maintain adequate and up to date files. Conduct monthly house float and petty cash count and safety deposit boxes audit. Check and ensure that room variance reports are properly kept and interpreted, reporting any unreasonable variance promptly. Handle all requests and inquiries in a timely and efficient manner. Flexible in relation to working hours, especially at month end. Perform any additional tasks assigned to ensure that the department functions smoothly. Minimize the risks of accidents and workers compensation costs by ensuring the correct work practices are used and that the area is safe from hazards.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Assistant Outlet Manager assists the Outlet Manager with the management of the Restaurant, in line with prescribed Hilton policies and procedures. What will I be doing As the Assistant Outlet Manager, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. Create an environment where everyone in the department and focus on creating that special experience to deliver exceptional customer service. Actively seek verbal feedback from customers and team members at each service period. Agree on and implement actions to make improvements to customer service. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Outlet Manager. Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day. Be proactive towards guests, assisting them with any reasonable requests, and training all team members to see these things before guests ask. Ensure that all standards for service delivery as identified in the Guest Satisfaction Manual and the Standard Operating and Procedures Manual are consistently delivered throughout the department. Have detailed knowledge of all departmental standards, explaining the standards to team members and managers, assessing team members performance against these standards. Ensure that training on departmental standards is regularly conducted in the outlets. Monitor standards through regular standards review checks. Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities and occupancy and external events, promotions, etc). Communicate effectively with the Front Office and Groups & Tours teams to maximize in-house and group business for the restaurant, ensuring direct liaison with Group Leaders upon arrival. Understand the situation in other departments and its implication for your own department. Planning ahead and ensuring adequate resources are available. Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary. Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. Ensure that the shift is reviewed, handovers and briefings are carried out. Maintain in-depth technical knowledge and skills required for the job. Maintain event and function histories to assist with returning events. Establish good communication with the Kitchen team, providing and communicate clear direction to the team. Understand the goals of the hotel and the department s role in achieving it, communicating goals to the team. Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant. Assist the Outlet Manager with the preparation of events brochures. Identify, communicate and act on potential sales leads. Create an environment where everyone sells . Following company s control procedures, controlling costs without compromising standards. Analyze and explain any financial variance against plan. Set-up and maintain the leave plans for the department. Assist with selecting, training, coaching and developing people to meet current and future needs of the department and the hotel. Understand the quantity and quality of people needed to operate the department. Assist with carrying out selection interviews and making effective recruitment decisions. Ensure that new recruits have all relevant information before commencing employment. Assist with planning and ensuring departmental orientation is carried out. Ensure that the Orientation Training Manual for each outlet is kept up to date. Ensure that standards trainings and assessments are carried out. Ensure the health, safety and wellbeing of customers and all team members. Understand relevant OH&S legislations and their implications on the operation of the department, communicating to the team their responsibilities within OH&S. Ensure that safe and healthy working practices are implemented at all times. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Trade Support is responsible for trade confirmations, trade reconciliations, trade reporting, trade repairs, Fails Reporting and follow-up, Processing of Time Deposits, Confirm-affirm for Muni Bonds etc. This function includes multiple sub-processes involving working with CAM s/Front office and Portfolio Managers across trade confirmations and settlements Scope of responsibilities Participate in Business and Operations meetings; effectively demonstrate and communicate workflows, best practices and technologies Plan, schedule and manage all deliverables within the team Effective monitor of deliverables to ensure high SLA compliance within set accuracy standards Ensure adherence to all internal and external standard procedures and best practices Address and/or escalate all material issues in a detailed & timely manner Review of the operating processes to enhance efficiency, automation and improve controls Liaise closely with the Manager to identify and implement on the job training initiatives for team members; own team related duties including vacation management, performance appraisals, etc. Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team Required to understand trade support across Investment Manager or Investment Banking Ops. Trade Support is critical and financially very sensitive function. This team supports the Portfolio Management Groups, , Front Office . Hence hands on approach required from monitoring and working through the trades, exceptions, risk, real time dialogue with different desks. Claims/Fails and breaks have to be minimum across products Analytical Be able to analyze the process flows and ideate on operational improvements Leadership skills, must have the capability to build good working relationships with cross functional/geographical teams. A proactive approach to people, problem which impact client experience and own the issues and having the determination to follow things through till closure. Communication (Spoken Assertiveness & Written) Ability to communicate effectively and assist Client Service Specialists with queries/investigations. Ability to drive operational discipline as day in life since financially very sensitive functions Adaptability - Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization Control orientated and Risk awareness is essential to confront audit and other comply with the regulatory asks Trade Support is responsible for trade confirmations, trade reconciliations, trade reporting, trade repairs, Fails Reporting and follow-up, Processing of Time Deposits, Confirm-affirm for Muni Bonds etc. This function includes multiple sub-processes involving working with CAM s/Front office and Portfolio Managers across trade confirmations and settlements Scope of responsibilities Participate in Business and Operations meetings; effectively demonstrate and communicate workflows, best practices and technologies Plan, schedule and manage all deliverables within the team Effective monitor of deliverables to ensure high SLA compliance within set accuracy standards Ensure adherence to all internal and external standard procedures and best practices Address and/or escalate all material issues in a detailed & timely manner Review of the operating processes to enhance efficiency, automation and improve controls Liaise closely with the Manager to identify and implement on the job training initiatives for team members; own team related duties including vacation management, performance appraisals, etc. Ensure high standard of training and competence of team members while ensuring that succession plans are in place with strong career development focus for all those within the team Required to understand trade support across Investment Manager or Investment Banking Ops. Trade Support is critical and financially very sensitive function. This team supports the Portfolio Management Groups, , Front Office . Hence hands on approach required from monitoring and working through the trades, exceptions, risk, real time dialogue with different desks. Claims/Fails and breaks have to be minimum across products Analytical Be able to analyze the process flows and ideate on operational improvements Leadership skills, must have the capability to build good working relationships with cross functional/geographical teams. A proactive approach to people, problem which impact client experience and own the issues and having the determination to follow things through till closure. Communication (Spoken Assertiveness & Written) Ability to communicate effectively and assist Client Service Specialists with queries/investigations. Ability to drive operational discipline as day in life since financially very sensitive functions Adaptability - Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization Control orientated and Risk awareness is essential to confront audit and other comply with the regulatory asks

Responsible for handling inbound & outbound reservation calls, converting inquiries into bookings, and maintaining guest satisfaction while achieving room night targets. Required Candidate profile Education: Minimum HSC / Graduate in any discipline; Diploma in Hospitality preferred Experience: 1–3 years in hotel reservations, telesales, or customer service; CRM & MS Excel proficiency a must

Role & responsibilities Greeting and welcoming Passengers and Solving issues. Providing them with proper flight instructions Keeping a check on passengers and their safety Greeting passengers and guiding them to their respective seat Required Experience, Skills, and Qualifications: - Minimum 12th Pass or a Graduate Excellent Communication skills ( Both English & Hindi), if you know other Language, will be a added advantage Outgoing personality with excellent interpersonal skills Age between 18-25 yrs.

Job and Responsibilities Assisting Passengers at the Airport Checking Visa and Guiding them at the Boarding Gates Eligibility Should have good communication skills Minimum Education : 12th pass Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply

SUMMARY Banquet Supervisor As a Banquet Supervisor, you will be responsible for overseeing the setup, service, and breakdown of various banquet events, ensuring that guests receive top-quality service according to the hotel’s standards. You will lead the banquet service team, coordinate activities from setup to breakdown, and maintain high levels of guest satisfaction. Responsibilities: Oversee and coordinate all banquet event activities from setup to breakdown. Lead the banquet service team, assigning tasks and monitoring performance. Ensure that tables, linens, service stations, buffet lines, and equipment are properly arranged. Communicate effectively with the kitchen, bar, and event planners to ensure seamless service. Greet and interact with clients/guests to handle any requests or concerns during the event. Monitor food and beverage service, ensuring high levels of guest satisfaction. Ensure compliance with health, hygiene, and safety standards. Assist in training new banquet staff on service techniques and etiquette. Maintain detailed records of inventory, breakages, and post-event feedback. Assist with scheduling, timekeeping, and reporting to the Banquet Manager. Requirements Diploma or degree in Hospitality, Hotel Management, or a related field. 2+ years of experience in banquets or F&B operations (with 1+ year in a supervisory role preferred). Strong leadership and team management abilities. Excellent guest service and communication skills. Knowledge of event setups, service styles, and banquet protocols. Detail-oriented, well-organized, and able to multitask under pressure. Proficiency in MS Office and hotel software (PMS/F&B systems) is a plus. Physically fit able to stand long hours and assist with setup/tear-down when needed.

We are Conducting Interview for the position of Ground Staff Customer Service Ticketing & Reservation Staff Airport Duty free Retail Store at Airport Minimum Education : 12th pass Job Location : Lucknow / Noida / Delhi Airport Age 18-25 yrs Only - If you are above this age criteria, kindly don't apply For Telephonic Round Call on +91- 9240234023 (100 Hot Lines ) You Can Directly Visit at Below Mentioned address with your Resume and Pictures Timing - 10:00 AM- 5:00 PM CITA Head Office- Corporate Tower- 2nd Floor, Dwarka Mor Metro Station, Opposite Metro Pillar No 766, New Delhi - 110059,Land Mark Above Yes Bank Nearest Metro Station Dwarka Mor Metro Station Branch office - 2nd floor, SCF 36, 12, above dominos Pizza, Huda Sector 11, Panipat, Haryana - 132103

OB DESCRIPTION Role Sr. Executive / Executive Educational Qualifications B.com / M. Com / MBA Experience 2~3 Primary Skills Book Keeping Basic Accounting check Basic Tax Knowledge Reporting Secondary Skills Good Communication Skills Knowlede on MS Excel, Word SAP Back ground

Role & responsibilities : greeting clients and setting a positive office atmosphere answering the phone, taking messages and redirecting calls to respective offices organising and maintaining files and records and updating them when necessary creating and maintaining updated documents and spreadsheets overseeing the sorting and distribution of incoming mails preparing outgoing mail items such as envelopes or packages operating office equipment such as photocopier and printers bookkeeping and issuing invoices recording meeting minutes and dictations performing an inventory of office supplies and order of need Preferred candidate profile A detailed description of an open position at a company and the ideal candidate who will fill that position Perks and benefits : Pf and ESI Petrol Allowance, Incentives, Referal Bonus etc... Lakshmi Foundation Fund - support for your children's education fees Comprehensive Health Insurance- Because your well-being matters

Responsibilities: * Greet visitors & manage front desk operations * Maintain office supplies inventory * Answer phones, direct calls & handle guests * Schedule appointments & meetings * Provide exceptional customer service

Mega Walk in Drive is Going for Global Leading Travel Brand (17th May - 24th may) Process - International Chat Voice & Blended Process Call & WhatsApp No: 9147047911 | 9147047910 | 9831388551 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948 . Our team will get in touch with you." Working in an International Travel Process (Hotels & Airlines) offers valuable insights and skill-building opportunities that can enhance your career. Heres what you can learn: Interview Venue: HBR, DN2, Signet Tower Unit 804 8th Floor College More Sector 5, Saltlake Kolkata - 700091 We are looking for enthusiastic professionals for blended process who possess flawless communication and expertise in customer centric skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you. Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 9147047911 | 9147047910 | 9831388551 (10AM- 7PM ) "In case you do not receive any response, please share your CV on this number: 9674757948. Our team will get in touch with you." Eligibility: Under Graduates and Graduates can apply. ( regular students are not eligible) Excellent English communication is mandatory. Mindset Required Good written & Verbal communication Interested to work in BPO Blended & Chat Process Basic computer knowledge 5 working days Flexible to work in Night shifts Ready to work from Office Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances Promotion with IJP Health Insurance/ PF/ ESI/ Incentive

We're hiring a smiling, energetic team player with a passion for wellness & beauty. Must be flexible, good at sales, eager to learn, handle daily operations & love customer service. Join us and make every guests day better! Sales incentives Annual bonus

Job Description - Executive - Guest Relations The Guest Relations Executive plays a vital role in enhancing the overall patient and visitor experience within a healthcare setting. This position acts as a liaison between patients, families, and healthcare professionals, ensuring that all guests receive exceptional care and service. Patient and Visitor Relations Welcome and greet patients and visitors upon arrival. Provide comprehensive information about the facility, services, and procedures. Assist patients and visitors with navigation, wayfinding, and appointment scheduling. Address concerns, questions, and complaints with empathy and professionalism. Resolve issues promptly and effectively, ensuring patient satisfaction. Maintain a welcoming and supportive environment for all guests. Collaborate with healthcare professionals to address patient needs and concerns. Communication and Coordination Communicate effectively with patients, families, staff, and other stakeholders. Maintain accurate records of patient interactions and concerns. Develop and implement strategies to enhance patient satisfaction. Provide feedback and recommendations to management regarding patient experiences. Operational Support Assist with the development and implementation of patient experience programs. Maintain a clean, organized, and inviting environment for guests. Manage patient feedback systems and surveys. Participate in team meetings and professional development opportunities. Key Competencies Empathy and Compassion: Understanding and responding to the needs and emotions of patients and visitors Service Orientation: Going above and beyond to provide exceptional service. Communication Skills: Clearly and effectively communicating with diverse individuals. Problem-solving Skills: Identifying and resolving issues in a timely and efficient manner. Teamwork and Collaboration: Working effectively with colleagues and other departments. OPD - Coordinator Job Description Planning, managing patient flow in coordination with the OP manager and associated OPD staff and is responsible to provide financial estimates to all those who have been advised admission and is also responsible to ensure that all the patients are provided their desired category of bed at the time of admission, ensures proper bed planning for Hussle free admissions of patients. OP Room Readiness Check all the required amenities are present in the consultation room (Prescription pad, lab/radiology requisitions etc,. All the equipments are functioning properly. Bed Booking Ensure that HIS Bed booking is done for all patients Download the Bed booking list for next day and plan beds as per the preferred bed category of patients Assign beds to planned patients a day prior to admission in coordination with IP team. Call the planned patients a day prior to admission and confirm their arrival next day. Also inform the hospital policies, confirm approval status from TPA/Insurance company in case of credit patients. Counselling Understand the financial status of the patient and payment option and guide them accordingly. Brief the patient - available amenities based on bed category, hospital policies. Prepare Estimation based on the admission advised and treatment plan received by the patient. Maintain tracker of Counselled patients and those given estimation. Capture data with final bill amount for Discharge variance tracking. Floor Coordination Check patient file for previous advices and reports, completeness of the file. If required reports not available, Coordinate with Lab/Radiology report dispatch desk to know the status. Have a eye on patients waiting for long time. Coordinate with visiting doctors, inform about patient visiting for consultation. Advice patient to take appointment for the follow-up date as advised by consultant. If admission is advised, guide the patient to meet financial counsellor and then IP department. Ensure all patients service delay is actively communicated and sorted at the time of waiting. Weekly responsibilities Appointment report & cancelled/missed report with reasons. Prepare Monthly dashboard and send to reporting Head & Center Head Key Relationships Floor Coordinator, Nurses, Consultants, OT coordinator, Billing Department, Report Dispatch, Lab, Radiology, Triage. Executive - IP They will be responsible for proper documentation, payment collection from patients and comply to documented billing policy. Daily Service posting in HIS, for services provided to IP ward patients. Ensure service postings are with correct name & quantity. Document the same in-service sheet. Check the Planned discharges list for next day, Complete the service posting in HIS. Ensure that the bill is finalized a day prior to discharge. Prepare Interim bill for the discharge patient, explain the bill components and take signature of patient/relative on bill. Collect payment / Guide patient to cashier for payment collection. Generate the final Bill and handover to the patient. Inform Manager- billing regarding process deviations in system (discharge billing, discounts, admission deposit, OT booking, OT clearance) with reasons Discuss patients with higher TAT for billing along with reasons Download cash scroll report at the end of the day, cross check the cash collected against cash scroll report. Submit the cash to cashier at the end of the shift Ensure discounts are approved and authorization by authorizing person as per policy. Document the same in TCS- HIS. Document the same in proper form. Document billing activities in proper forms and formats. Discounts to be documented in discount forms and get signed from respective authorized Initiate bill cancellation for the approved service, only after receiving authorization from authorizing person as per billing policy Initiate refund process for services that were cancelled/Wrongly billed. Generate Refund report for all refunds made to patient for radiology services/service cancellations. In case of service cancellation/refund, generate a credit note in HIS and capture the reason for refund. Comply to all forms, formats and SOP's as per the process requirement Collect the admission deposits, OT Clearance amount or daily deposits as per cash policy till the Pre-authorization is received, if the patient is credit patient. Ensure the patients deposits the outstanding amount before end of day. In case payment is not made, escalation matrix to be followed as per Outstanding policy Download interim bill report every morning and collect outstanding amount if the outstanding amount exceeds the limit mentioned in Billing policy. Responsible for any other additional responsibilities assigned by the Management from time to time. Preferred candidate profile Good Communication Flexible for Rotational Shift

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - Mumbai,Delhi / NCR ,Pune,Bangalore,Hyderabad,Chennai

Maintain visitor, employee, and department directories and logs, Follow security procedures, such as monitoring the logbook and issuing visitor badges, Serve visitors by greeting, welcoming, & directing them appropriately, Strong communication skills Required Candidate profile Arrange meetings, schedules, & travel accommodations for senior staff Keep a record of office supply inventory & expenses Sign for deliveries & ensure all mail and packages are distributed accordingly

Job Description: Job Title: Divisional Risk and Control Specialist, VP Location: Mumbai, India Role Description Origination & Advisory Business Origination & Advisory aims to build long-term, trusted and mutually beneficial relationships with the major corporates, financial institutions, financial sponsors and sovereigns around the world. Click here for more information. Job Specification The Origination & Advisory (O&A) Business Control Unit (BCU) is a 1st Line of Defence (1st LoD) function created during the implementation of the Three Line of Defence (3LoD) programme. Its primary objective is to support the front office in executing the Non-Financial Risk (NFR) framework for its business line. The team is principally responsible for: Identification and mitigation of non-financial risks (regulatory, conduct and systemic) Supporting the operations of an efficient supervisory and conduct framework Ensuring the governance of a business audit portfolio Driving Change the Bank initiatives to support the control framework In addition to working closely with the business heads, the group s reach and interaction is broad, including engagement with the Investment Banking Divisional Control Officer (DCO), 2nd and 3rd LoD, for example Compliance, Anti Financial Crime (AFC), Non-Financial Risk Management (NFRM), Legal, Group Audit and others. This role will support the Global BCU function in various capacities, with a particular focus on Investment Banking Coverage & Advisory (IBC&A) and Mergers & Acquisitions (M&A). The role will also align with the wider APAC Business Management & Controls (BM&C) team and will therefore be supporting the O&A APAC business. This includes direct interaction with senior O&A APAC bankers and being a point of contact for all O&A APAC matters in the control hub. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Deliver and monitor remediation activities for the O&A owned findings portfolio (Group Audit, Controls Testing & Assurance, Regulatory, and Self-Identified Issues) Perform and monitor level 1 controls and update O&A control inventory Pro-actively identify and deliver level 1 control enhancements and automation Timely identification and sustainable mitigation of control weaknesses and emerging risks Independently lead and deliver risk and control related assignments, such as a read-across of known control weaknesses, lessons learned of NFR events, back-testing Develop and manage relationships with a range of stakeholders within and outside O&A including 2nd and 3rd line functions Lead change initiatives in O&A BCU incl. planning, coordinating with various teams, tracking progress, and escalating where necessary Creation and delivery of senior management reporting to support decision making Update Key Operating Policies & Procedures to document current business processes Your skills and experience At least 7 years of relevant industry experience, ideally from a top tier investment bank Strong analytical skills and a strong finance / economic academic background Sound understanding of the Corporate Finance business, including coverage and Mergers & Acquisitions would be beneficial. Deep knowledge of NFR framework, risks and controls in an investment bank Aptitude for providing advice to senior management on risks, controls and mitigation The ability to formulate clearly and present information in a compelling manner The ability to present complex and sensitive messages comprehensively, professionally and in simple terms Solid MS Office skills (word, powerpoint, excel) Strong data-analysis skills - ability to transform raw/complex data into simple and meaningful outputs for senior management communication You will be Able to work as part of a global team Proactive and diligent and able to partner with other teams to resolve issues where necessary Self-motivated, independent, and able to identify solutions to issues Accurate with an attention to detail Confident to question the status quo / existing control framework How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Description: Job Title: Divisional Risk and Control Specialist -AVP Location: Mumbai, India Corporate Title: AVP Role Description The Business Control Unit (BCU) is a 1st Line of Defence (1st LoD) function within the front office created during the implementation of the Three Line of Defence (3LoD) programme. Its primary objective is to support the front office in executing Non-Financial Risk framework for its business line. The primary responsibility of the Risk Analyst within the BCU would be to support the Risk and Control Assessment (RCA) process. The RCA is a key component of the Bank s Non-Financial Risk (NFR) Framework to enable the effective profiling, monitoring, and management of Divisional NFR. The responsibilities would also include control testing, incident research, remediation and other ad hoc control initiatives and projects. Working closely with teams in and out of the division to understand risks impacting the group on a dynamic basis. Job Description The BCU team is principally responsible for: Identification and mitigation of non-financial risks (regulatory, conduct and systemic) Supporting the operations of an efficient supervisory and conduct framework. Ensuring the governance of a business audit portfolio Driving Change the Bank initiatives to support the control framework. In addition to working closely with the business heads, the group s reach and interaction is broad, including engagement with the Divisional Control Officer (DCO) and those functions forming the 2nd and 3rd LoD, for example Compliance, Anti Financial Crime (AFC), Non-Financial Risk Management (NFRM), Legal, Group Audit and others. This role will be to support the Global BCU function in various capacities. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy: - Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities The analyst within the team would be primarily responsible for RCA and would be required to:- Collate and analyse contextual data and relevant data triggers (including read across from other assessments) to inform an accurate and up to date view of the Risk Profile as well as Emerging Risks. Update the Inherent Risk, Control Suite Residual Risk rating and supporting rationale, liaising with Risk Types SMEs in their business. Consider the combined effectiveness of individual Key Controls, leveraging available individual Control certification assessment from Control Owners, and individual Control Assurance results for Control Suite ratings. Participating in RCA workshop to ensure Risks are discussed and mitigation decisions are documented in the RCA tool. Creating an RCA snapshot in the tool as a point-in-time Risk Profile for the division and coordinating capture of unresolved 2nd LoD challenges and obtain sign off from Business Head. The analyst would also be responsible for Creation and delivery of senior management reporting to support decision making. Lead change initiatives e.g. planning, coordinating with various teams, tracking progress, and escalating where necessary. Running Non-Financial Risk Councils (NFRCs) Ensure Key Operating Policies Procedures are fully documented and up to date. Perform and monitor level 1 controls and ensuring control inventory for Coverage is kept up to date. Initiate level 1 controls enhancement and automation Manage all aspects of Front Office Operational risk including operational and financial integrity issues, Self-Identified Issues, Audit Findings Provide support for audit reviews and compliance testing. Monitor the risk remediation/implementation on key issues. Provide analytical support to the BCU team and senior management decision making. Manage ad-hoc tasks as and when required. Your skills and experience MBA in Finance from a premier institution with relevant experience Work experience in banking domain working on regulatory projects/ operational risk management. Strong interpersonal and excellent verbal and written communication skills. Experience in conducting and driving meetings with senior stakeholders. Able to work as part of a global team. Strong computer skills, particularly in dealing with high volume of data, management of databases and Excel. Advanced exposure to Word and PowerPoint is must. Strong analytical skills and ability to formulate clearly and present information in a compelling manner. Confident to question the status quo business practice / existing control framework. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams https: / / www.db.com / company / company.htm

Job Description: Job Title: Divisional Risk and Control Senior Analyst, AVP Location: Mumbai, India Role Description You will be joining the Control Assurance and Risk Identification Team in the Investment Bank s Divisional Controls Office (DCO). DCO is responsible for the global control environment across IB and is closely aligned with the business, providing central oversight for Front Office (FO) control framework activities, including design, implementation, ongoing assurance/validation of key FO owned controls. The purpose of the Team is to provide the Investment Bank (IB) with assurance that the Non-Financial Risk control framework is effective. The Team is responsible for testing the design and operating effectiveness of IB Front Office (FO) owned key controls and executing detection tests to stress test the operating effectiveness of key controls. They are also responsible for running scenario analysis workshops and Emerging Risk Forums either to explore potential Non-Financial Risk threats or to stress test the control environment; and performing quality assurance (QA) on Governance Fora. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Perform Quality Assurance on design of Key Controls prior to Control Design Authority (CDA) Forum, by assessing whether the proposed control designs effectively mitigate the risk on a sustainable basis Assess whether a control needs to be brought to CDA for approval Guide Finding/Control Owners as to what an effective and sustainable control entails Provide advice and training on control design principles Your skills and experience Strong understanding of control design principles and Non-Financial Risk. Experience in Audit, Controls Testing, Assurance, or the Business Control Unit with indepth knowledge of IB products Effective communicator, who can write concisely, present effectively, and manage and influence senior stakeholders Proactive and delivery focused with the ability to work in a fast-paced environment with tight deadlines Structured and meticulous with strong analytical and problem-solving skills Proficiency in all Microsoft Office Applications How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Description: Job Title: Divisional Risk and Control Senior Analyst Location: Mumbai, India Corporate Title: AVP Role Description You will be joining the Control Assurance and Risk Identification Team in the Investment Bank s Divisional Controls Office (DCO). DCO is responsible for the global control environment across IB and is closely aligned with the business, providing central oversight for Front Office (FO) control framework activities, including design, implementation, ongoing assurance/validation of key FO owned controls. The purpose of the Team is to provide the Investment Bank (IB) with assurance that the Non-Financial Risk control framework is effective. The Team is responsible for testing the design and operating effectiveness of IB Front Office (FO) owned key controls and executing detection tests to stress test the operating effectiveness of key controls. They are also responsible for running scenario analysis workshops and Emerging Risk Forums either to explore potential Non-Financial Risk threats or to stress test the control environment; and performing quality assurance (QA) on Governance Fora. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Perform Quality Assurance on design of Key Controls prior to Control Design Authority (CDA) Forum, by assessing whether the proposed control designs effectively mitigate the risk on a sustainable basis Assess whether a control needs to be brought to CDA for approval Guide Finding/Control Owners as to what an effective and sustainable control entails Provide advice and training on control design principles Your skills and experience Strong understanding of control design principles and Non-Financial Risk. Experience in Audit, Controls Testing, Assurance, or the Business Control Unit with indepth knowledge of IB products Effective communicator, who can write concisely, present effectively, and manage and influence senior stakeholders Proactive and delivery focused with the ability to work in a fast-paced environment with tight deadlines Structured and meticulous with strong analytical and problem-solving skills Proficiency in all Microsoft Office Applications How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Description: As a Senior Data Architect, you will be instrumental in shaping the bank s enterprise data landscape supporting teams in designing, evolving, and implementing data architectures that align with the enterprise target state and enable scalable, compliant, and interoperable solutions. You will also serve as the go-to expert and trusted advisor on what good looks like in data architecture, helping to set high standards and drive continuous improvement across the organization. This role is ideal for an experienced data professional with deep technical expertise, strong solution architecture skills, and a proven ability to influence design decisions across both business and technology teams. Responsibilities 1. Enterprise Data Architecture & Solution Design Support teams in designing, evolving, and implementing data architectures that align with the enterprise target state and enable scalable, compliant, and interoperable solutions. Serve as the go-to person for data architecture best practices and standards, helping to define and communicate what good looks like to ensure consistency and quality. Lead and contribute to solution architecture for key programs, ensuring architectural decisions are well-documented, justified, and aligned to enterprise principles. Work with engineering and platform teams to design end-to-end data flows, integration patterns, data processing pipelines, and storage strategies across structured and unstructured data. Drive the application of modern data architecture principles including event-driven architecture, data mesh, streaming, and decoupled data services. 2. Data Modelling and Semantics Provide hands-on leadership in data modelling efforts, including the occasional creation and stewardship of conceptual, logical, and physical models that support enterprise data domains. Partner with product and engineering teams to ensure data models are fit-for-purpose, extensible, and aligned with enterprise vocabularies and semantics. Support modelling use cases across regulatory, operational, and analytical data assets. 3. Architecture Standards & Frameworks Define and continuously improve data architecture standards, patterns, and reference architectures that support consistency and interoperability across platforms. Embed standards into engineering workflows and tooling to encourage automation and reduce delivery friction. Measure and report on adoption of architectural principles using architecture KPIs and compliance metrics. 4. Leadership, Collaboration & Strategy Act as a technical advisor and architectural leader across initiatives mentoring junior architects and supporting federated architecture teams in delivery. Build strong partnerships with senior stakeholders across the business, CDIO, engineering, and infrastructure teams to ensure alignment and adoption of architecture strategy. Stay current with industry trends, regulatory changes, and emerging technologies, advising on their potential impact and application. Skills Extensive experience in data architecture, data engineering, or enterprise architecture, preferably within a global financial institution. Deep understanding of data platforms, integration technologies, and architectural patterns for real-time and batch processing. Proficiency with data architecture tools such as Sparx Enterprise Architect, ERwin, or similar. Experience designing solutions in cloud and hybrid environments (e.g. GCP, AWS, or Azure), with knowledge of associated data services. Hands-on experience with data modelling, semantic layer design, and metadata-driven architecture approaches. Strong grasp of data governance, privacy, security, and regulatory compliance especially as they intersect with architectural decision-making. Strategic mindset, with the ability to connect architectural goals to business value, and communicate effectively with technical and non-technical stakeholders. Experience working across business domains including Risk, Finance, Treasury, or Front Office functions. Well-being & Benefits Emotionally and mentally balanced: we support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness. A professional, passionate, and fun workplace with flexible Work from Home options. A modern office with fun and relaxing areas to boost creativity. Continuous learning culture with coaching and support from team experts. Physically thriving we support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive Private healthcare and life insurance with premium benefits for you and discounts for your loved ones. Socially connected: we strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and wellbeing. Kids@TheOffice - support for unexpected events requiring you to care for your kids during work hours. Enjoy retailer discounts, cultural and CSR activities, employee sport clubs, workshops, and more. Financially secure: : we support you to meet personal financial goals during your active career and for the future Competitive income, performance-based promotions, and a sense of purpose. 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).

Job Description: Job title: Corporate Banking Strat Corporate Title: Associate Location: Mumbai, India Role Description Deutsche CIB Centre Pvt Ltd is Deutsche bank s global platform for front-office aligned functions to create value by utilizing non-traditional locations, exceptional talent and a collaborative culture. Strategic Analytics Group is responsible for implementing all quant driven analytics within the bank on a common platform. DBC Strats team is a part of global Strats group and works in close collaboration with onshore teams located in New York, London, Frankfurt and Singapore. Within the Strats group, different verticals are aligned with respective business and work very closely with onshore desks to implement and streamline all their functional and regulatory requirements. This strats role is for Corporate Banking business of the bank. The candidate will work in close collaboration with London/New York strats team and business desk on various projects. The candidate is required to understand the business requirement, gather information required for the implementation (data, model, regulations etc.) and provide an end-to-end optimized solution on a scalable platform. Implementation of the projects needs to be done in Python and C++ programming language. Candidate should possess excellent English communication skills in order to coordinate and communicate effectively with various stakeholders spread across the globe. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Your key responsibilities This position is responsible for, but not limited to : Implementation of IRRBB (Interest Rate Risk in Banking Book) regulatory requirements for Corporate Banking Develop a framework to project Net Interest Income for the bank based on banking book trades Identify risk factors and run what-if scenarios to analyze potential loss End of Day Risk and PnL calculation for various products for the Global Transaction Banking business Optimize funding requirements for the business from internal Treasury Optimize institutional loan profiles based on deposits profile and regulatory requirements per region Your skills and experience Technical Skills - Strong programming skills in any Object Oriented Programming language (C++//Python) with proven experience of at least 4 years in financial industry or Product based company Good knowledge of Data Structures Algorithms, Memory optimization etc Experience of working with relational databases (Oracle, Mysql) is a plus Quant/Analytical Skills - Good quantitative skills in Probability, Calculus, Linear algebra Knowledge of Financial products and pricing/risk calculation is a plus Behavioral Skills - Strong communication skills and presentation ability with attention to detail Good problem solving instincts and strong analytical skills Inclination to learn Finance and econometrics on the job Educational Qualification - Strong educational background in Engineering/Science, preferably from Tier 1 colleges in India How we ll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

Job Description: Job Title: Corporate Banking Strats Corporate Title: Associate Location : Mumbai, India Role Description Deutsche CIB Centre Pvt Ltd is Deutsche bank s global platform for front-office & aligned functions to create value by utilizing non-traditional locations, exceptional talent and a collaborative culture. This branch of Deutsche Bank Group company is looking for extremely bright candidates for the role of Corporate Banking Strats. The candidate is required to work in collaboration with London/New York team on various quantitative and regulatory driven projects. He is required to understand the business problem, gather information required for the implementation and provide an end-to-end optimized solution on a scalable platform. Implementation of the project needs to be done in Python and C++ programming language. Candidate should possess a very good English communication skill in order to coordinate and communicate his work effectively with various stakeholders spread across globe. What we ll offer you: As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Centralization and automation of Risk in Banking Book for Corporate Banking business Understand and decipher business problem to convert into manageable smaller problem statements Coordinate and gather information from various stakeholders for deeper understanding of the business Design an automated solution which is optimized and scalable Develop and design tables and databases required for the storage of the data Develop applications/libraries for the implementation of the Develop applications/libraries for the implementation of the soliton Your skills and experience Technical Skills- Strong educational background in Engineering/Science, preferably from good colleges in India Programming Skills - At least 3 years experience in Python programming At least 2 years experience with relational database design (oracle, mysql) Good knowledge of C++ programming concepts ( Class, Pointers, Data structure - stacks, queue) Quant/Analytical Skills - Experience with applied econometrics (Hypothesis testing, PCA, Linear/Non-Linear Regression etc) Knowledge of applied linear/Integer linear programming, dynamic programming & greedy algorithms Experience/Knowledge of working with big data (data science) Behavioral Skills Strong communication skills and presentation ability with attention to detail Good problem solving instincts and strong analytical skills How we ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs https: / / www.db.com / company / company.htm