2813 Front Office Jobs - Page 9

JOB AIM AFM will be responsible for managing all aspects of the facility management service delivery system , primarily Asset Management and Operations. In this capacity, the Facility Manager is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client facility team and business units, coordination with other key managers and customer satisfaction. RESPONSIBILITIES Facilities Management Operations To ensure FM staff provides timely reports to the management and adhere to agreed SLA & KPI To ensure FM and vendors staff tracks the completion of the scheduled work. To ensure accident or crises management is addressed immediately. To act as a single point of contact for the designated facility for all FM escalations. To ensure all reports, checklist, statutory compliance (Building & Vendor) is adhered at all times. To ensure accuracy of the data, analyze the FM costing and highlight the management accordingly. To assist during audit process and provide audit report with proper justification wherever required. To ensure proper deductions and penalties are reviewed periodically & action taken accordingly. To oversee and manage the capital & operational budgets. To ensure facility upkeep is maintained in all areas Housekeeping, Security, Cafeteria, Front office, Helpdesk, Mail Room, and BMS. Engineering, Events, Client Visits & other areas of operations as defined in the scope document. Understand and work for 52 weeks planned scheduled and coordinate with Chief engineer for engineering related activities. To ensure vendor performance management is done on a monthly basis. To ensure monthly invoicing is done on time as per agreed timelines To assist operations manager in all F&S related internal audits and business specific external audits. To ensure support to management in ISO certifications by training and implementing ISO down the line. Monitoring & Analyze shared services call for closure on periodical basis. Ensure OLA data are entered in the tool by self and team members as required. Coordinate with site transport manager in teams performance management. Timely completion of R&M related work. To ensure 100% uptime of all equipments present in the facility. Monitor & manage R&M budget. Follow up with TPV for on time invoice verification & submission. Manage the pest control activities in the facility. Management Responsibilities Provide leadership to the facilities management team. Demonstrate leadership & responsiveness and creativity. Understand the FM scope and in consultations with JLL City Manager or facility manager develop specific processes & procedures to reduce cost & improve client satisfaction. Accomplish at least 95% Key Performance Indicators. Coordinate with City Manager Operations Manager on the goal setting, performance reviews, and career development plan, HR related issues for facilities management team. Assist City Manager in developing & implementing the facilities management account plan for the facility. Identify training needs for all subordinates. Nominate team members (Facilities & Engg.) for training conducted internally and JLL corporate team. Conduct 2 CEM (Critical Environment Management) Audit in a year for other facilities. Participate and motivate in process improvement initiatives. Participate in CIWG. On time reporting of incidents in the facility. Sound like you To apply you need to be: Qualification (E) Any Graduation (MBA Preferred) Technical Skills (E) MS Office & Mail Communication, Generic Skills (E) Communication, Leadership, Interpersonal Scheduled Weekly Hours: 48

Designation: Front Office Executive Experience: Minimum 3 years Salary: Up to 22,000 per month Requirements: • Gender: Female (Married candidates only) • Personality: Pleasant and well-groomed personality is a must Required Candidate profile Must be Graduate having pleasant & well Group Personality Must have Excellent communication Skills Immediate Joiner will be prefer.

Roles and Responsibilities Manage front office operations, ensuring smooth check-in/check-out processes for patients Can Handle the IPD/OPD Billing. Patients Management Handle Patients complaints and feedback, resolving issues promptly and professionally. Supervise receptionist activities, including telephone handling and front desk management. Oversee office coordination and administration tasks to ensure efficient hospital operations. Provide exceptional guest relationship management services to enhance customer satisfaction.

This position is for Female Candidates Only Responsibilities: * Greet patients, manage appointments & phone calls * Maintain front desk operations & guest relations * Coordinate with dental team on patient requests * Manage reception activities at Jehangir Oracare Dental Centre in Jehangir Hospital What we are looking for Female Candidates Only Multiple years experience in a busy commercial reception desk Punctual, reliable and trustworthy Sense of urgency Ability to multitask and work in a fast-paced environment Have a genuine passion for guest relations

Freshers & Experienced - Receptionists Eligibility : All PG & UG graduates can apply for interview Receptionists - Freshers/ Experienced Hiring Required Candidate profile Any Education/any Graduation Freshers Freshers & Experienced - Receptionists Contact HR : 6364215130 for interview

You will be responsible for inspecting guest rooms, public areas, and pool after they have been cleaned by Housekeepers to ensure quality standards are met. Additionally, you will run sold room reports, verify room status, identify any discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Your role will involve assisting Housekeeping management in daily activities and serving as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments. Moreover, you will document and resolve issues with discrepant rooms in collaboration with the Front Desk, prepare and communicate changes in room assignments, and inform the next shift about any outstanding issues. It will also be part of your duties to complete necessary paperwork. Furthermore, you will assist management in various tasks such as hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. It is crucial that you adhere to all company, safety, and security policies and procedures, report any maintenance problems, safety hazards, accidents, or injuries, and complete safety training and certifications. Maintaining a clean and professional appearance, respecting confidentiality, and safeguarding company assets are also important aspects of the role. You will be expected to welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and express genuine appreciation to guests. Effective communication with colleagues using clear and professional language, developing positive working relationships, and responding appropriately to employee concerns are essential skills. In terms of physical requirements, you should be able to move, lift, carry, and place objects weighing up to 55 pounds without assistance and more than 55 pounds with help. The role may involve pushing and pulling a loaded housekeeping cart and other machinery over sloping and uneven surfaces, reaching overhead and below the knees, bending, twisting, pulling, and stooping. Standing, sitting, kneeling, or walking for extended periods, grasping, turning, and manipulating objects of varying sizes and weights, as well as using computers and/or point of sale systems to enter and retrieve work-related information are part of the job responsibilities. Reading and verifying information in various formats and performing other reasonable duties as requested by Supervisors are also expected. As a preferred qualification, a High school diploma or G.E.D. equivalent is required, along with at least 1 year of related work experience and 1 year of supervisory experience. No specific license or certification is necessary for this role. At Marriott International, we are committed to being an equal opportunity employer that values and celebrates the unique backgrounds of our associates. We promote a non-discriminatory environment and actively support diversity and inclusion.,

We’re looking for a smart and friendly Receptionist to be the first point of contact for visitors and clients. Responsibilities include managing front desk operations, handling calls, maintaining visitor records and supporting basic admin tasks.

Excellent Communication, direct handling of customers

ROLES & RESPONSIBILITIES Manage front desk operations and act as the first point of contact for visitors and employees. Handle employee queries and requests with a professional and supportive approach. Coordinate and delegate tasks for company-wide events and HR activities. Float birthday and anniversary updates Arrange for all travel and accommodation of all visitors in hotels / guest houses. Assistance to maintain a time sheet records. Greet visitors warmly and professionally. Direct guests to the appropriate person or department. Maintain visitor logs and issue badges if needed. Handle incoming phone calls, emails, and messages. Transfer calls or take accurate messages. Respond to general inquiries and provide accurate information Schedule appointments and manage calendars. Perform data entry, filing, photocopying, and document preparation. Handle incoming and outgoing mail and packages. CANDIDATE PROFILE Minimum of 1+ years of relevant work experience Excellent verbal and written communication. Multitasking and organizational skills. Basic computer proficiency (MS Office, email systems, booking software). Preferably Female candidates only Interested Candidates Kindly reach us through Contact Number : 7305710034 Email : Prakash.L@conservesolution.com

Role & responsibilities Required male and female candidates Preferred candidate profile

Urgent opening for Patient Financial Counsellor (Estimation) PCS Department at Fortis Hospital Kalyan *Key Responsibilities:* - Provide financial guidance and support to patients. - Assist with insurance claims and payment plans. - Basic Knowledge of Surgery and Cath lab procedure performed in Hospital Qualifications: Any Graduate Experience - 1Yr to 3 Yrs Interested candidate can call on 7977763787 Or Email - kln.hr@fortishealthcare.com

Office Admin work, Attendance, Mails checking & Reply, Stationary, Arranging Meetings, Filing, New Joining & Reliving Procedures.

AVTAAR ELECTRIC HUB PRIVATE LIMITED is looking for Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Join us as a Collateral Operations Analyst If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role Working within Collateral Operations, you ll be making sure that all enquiries and requests are responded to in a timely and accurate manner You ll be well placed to build networks as you engage in a range of stakeholder collaboration activities Were offering this role at senior analyst level What youll do As a Collateral Operations Associate, you ll be taking responsibility for all operational aspects of client static data management, margin call issuance and portfolio reconciliation, alongside the query management for these processes. With high levels of attention to detail, you ll ensure the accuracy and completeness of the trade information that s needed to perform these functions. And you ll be maintaining internal stakeholder management, reporting and monitoring, with operational compliance to market regulations. Day-to-day, you ll be: Resolving all daily exceptions and discrepancies by working collaboratively with front office and internal teams Responding to all enquiries and requests in a timely and accurate manner Identifying and escalating risks and control gaps, and making sure that all relevant policies and regulations are adhered Making sure that all relevant policies and regulation are adhered to The skills youll need You ll need to have previous investment banking experience along with a passion for delivering excellent levels of service to clients. We ll look for you to have good attention to detail, and excellent organisational skills to prioritise high volumes of work. You ll also need: An understanding of the OTC derivatives front to back trade life cycle, and strong knowledge of the regulations impacting the OTC derivative market Knowledge of ISDA and CSA definitions related to collateral management The ability to work well as part of a team and commit to supporting team objectives Previous experience as team leader or in a supervisory role Hours 45 Job Posting Closing Date: 30/07/2025

Job Title: Branch Manager Company: goSTOPS Job Overview: We are looking for a dynamic and results-driven Branch Manager to lead the operations at goSTOPS, India s fastest-growing backpacker hostel brand. This role involves overseeing end-to-end operations, ensuring exceptional guest experiences, managing teams, and coordinating with vendors to uphold goSTOPS high standards of service quality. Key Responsibilities: Operations Management: Take full ownership of all operational aspects of the hostel. Ensure seamless daily functioning, maintaining operational efficiency and service excellence. Team Leadership: Supervise and lead housekeeping, front office, and security teams, fostering collaboration and a motivated work culture. Conduct regular team meetings, training sessions, and performance evaluations. Vendor Coordination: Manage vendor relationships for services such as food, housekeeping, and security. Ensure timely and high-quality service delivery through effective vendor management. Service Quality Assurance: Uphold goSTOPS commitment to superior guest service. Oversee housekeeping, food service, and property cleanliness to exceed guest expectations. Guest Experience: Interact with guests to understand their needs, address inquiries, and resolve concerns professionally. Ensure a welcoming and memorable experience for all guests. Record Keeping and Data Management: Maintain accurate records, checklists, and inventory logs to ensure operational transparency and efficiency. Compile reports on property performance and provide actionable insights to management. Maintenance and Repairs: Collaborate with maintenance teams to address repair needs promptly and minimize disruptions. Conduct regular property inspections to ensure upkeep and compliance with brand standards. Budget Management: Oversee property budgets and expenditures. Optimize resources to maximize operational efficiency and cost-effectiveness. Qualifications and Requirements: Proven experience in hostel, hotel, or hospitality management. Strong leadership skills with the ability to motivate and manage diverse teams. Excellent communication and interpersonal skills for guest and team interactions. Proficiency in vendor management and service coordination. Detail-oriented with a strong focus on maintaining records and reports. Flexibility to thrive in a dynamic, fast-paced environment. Knowledge of budget management is an advantage. A bachelor s degree in Hospitality Management or a related field is preferred. What We Offer: Competitive salary with Performance Linked Incentives (PLI). Additional benefits include Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation provided by the company. Opportunity to work across pan-India properties in a growing organization. If you are passionate about hospitality, possess strong leadership abilities, and enjoy creating memorable guest experiences, we encourage you to apply and become a part of our journey to redefine backpacker hospitality in India

Management Trainee - Risk and Permanent Control Management Trainee - Risk and Permanent Control | Internship/Trainee | MUMBAI | India | Cr dit Agricole Carri res Necessary They help to make a website usable by allowing for basic functions such as page navigation and access to secure parts of the Website. The Website cannot function properly without these cookies. Show details PHPSESSID (groupecreditagricole.jobs) Saves the configuration of the user s settings through page requests Cookies expire at the end of the session Statistiques They help the owners of the Website, by collecting and communicating information anonymously, to allow them to understand how visitors interact with the website. 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Type de contrat : Management Trainee - Risk and Permanent Control Modified on 22/07/2025 Num ro de loffre : Job description Job Overview Assisting Senior Analysts in the following and subsequently independently handling Credit Proposals Support in conducting Financial Statement Analysis of Borrowing Entities ensuring high quality credit review, assigning rating as per the internal policy-based collateral / borrower analysis and provide clearly argued conclusions and limit recommendation Undertaking industry analysis and to identify trends in industry. Partner with Front Office to ensure high due diligence on Borrower, provide feedback / mitigants and assist on structuring the request for higher approvals Ensuring the risk profile complies with risk policies, standards and guidelines Support in reviewing credit notes/ proposals to ensure that it is comprehensive, concise, and suitable for presentation to senior risk management Ability to ask timely, relevant and informed questions about transaction, structure, relationship, and risk Identify and monitor emerging risk and negative developments and trends impacting the risk profile of the client, in timely manner Participation in ad-hoc projects and actively look for ideas to improve existing processes and methodologies Application criteria Starting date 01/09/2025 Duration 12 months Minimum level of study Postgraduate degree MA/MSc/PhD/Doctorate or equivalent Training / Specialization Post - Graduate (Chartered Accountant or MBA finance) holder from a recognised University Fresher / less than 1 Year of experience Minimum experience level 0-2 years Skills needed Good communication skills verbal as well as written IT tools Good understanding of accounting with ability in assessing and analysing financial statements Strong analytical and research skills Working Knowledge of MS Word, Excel, Power Point Languages English Company Cr dit Agricole CIB About Cr dit Agricole Corporate and Investment Bank (Cr dit Agricole CIB) Cr dit Agricole CIB is the corporate and investment banking arm of Cr dit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022). 8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Banks clients, meeting their financial needs throughout the world. Cr dit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade. The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients. By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offersare open to persons with disabilities. For more information, please visit www.ca-cib.com Twitter: https://twitter.com/ca_cib LinkedIn: https: / / www.linkedin.com / company / credit-agricole-cib / By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities. Cr dit Agricole CIB R sum de l offre Cr dit Agricole CIB Management Trainee - Risk and Permanent Control Published the 22/07/2025 Risk Management / Control These offers may interest you! How would you like to apply Upload your CV and cover letter in .doc, .docx, .pdf, .txt, .rtf, .odt, .html or .png format, weighing less than 2mo only. Register or log in to your Cr dit Agricole Recrutement account to fill in the application form, as well as your CV and track your applications. I dont have an account yet This application will be deleted. Do you wish to continue This action will be irreversible. You will not be able to apply to this offer

United Automobiles is looking for Service Receptionist to join our dynamic team and embark on a rewarding career journey Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Neoretina is looking for Front Desk Associate / Telecaller to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

You will be responsible for managing reception operations on the 5th & 6th floors of the head office. This includes greeting visitors, handling calls, assisting the administration department & ensuring the reception area is presentable and welcoming.

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. .

Production/Oversight Controls: Work autonomously and collaborate closely within Trade Support Team in Paris, London and New York, as well as with the global Trade & Position Life Cycle Team. Ensure Middle Office activities as well as Oversight Control of outsourced activities on multiple instruments (ranging from listed instruments to Over-The-Counter derivatives) Be the main point of contact for the Trade Support topics internally and manage internal and external requests from Key stakeholders (Investment Teams, Traders, external providers) on a timely manner. Manage and challenge middle office service provider where needed. Queries handling from internal and external clients across mainly Europe and Asia Be particularly analyst and rigorous while performing tasks and meeting deadlines. Identify any structural issue, work on root cause detection and solution implementation. Escalate issues to management according to severity of the issue. Communicate proactively across the team. Write and/or update operational procedures. Projects/Initiatives: Participate closely to various projects and especially initiatives related to Trade Support (Global, Regional & Local projects) as Subject Matter Expert and make sure proper processes are defined for the team. Provide clear input & be vocal in meetings impacting the Middle Office subjects. Drive and propose improvement to current processes such as automation ideas or process efficiency improvements. Miscellaneous: Think out of the box & propose pragmatic solutions in case of blocking points with a can-do attitude. Build credible, trusted relationships with our key internal and external stakeholders across all levels of the organizations (Investment, Distribution, Service Provider, Projects team, other Operations teams ) Work in a collaborative way with internal departments while pursuing client satisfaction. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Provide regular progress updates on issues, projects and initiatives to the team and manager. Keep track on all status of topics currently being worked on, while meeting deadlines initially set. Experience At least 3 years experience in the Middle Office area, with exposure to various financial instruments (Equity, Fixed Income, FX, Listed and OTC derivatives, ). Very good knowledge of several of the asset classes, their workflows, settlements knowledge of collateral management or regulatory requirements is a plus. Understanding of full trade life cycle including awareness of middle and back-office functions/processes and their touch points with the front office and downstream. Strong experience in an international environment. Experience as Subject Matter Expert in projects / initiatives is a plus. Experience in the Asset Management industry. Experience in an Outsourced Middle Office model is a real plus. Personality/Skills Excellent analytical & problem-solving skills as well as client & delivery focused. Excellent communication & influencing skills as well as ability to negotiate & resolve conflicts. Ability to take the lead on various topics / in meetings. Ability to work independently, provide regular feedback and escalate at the right time. Ability to work in a highly organized and structured manner. Drive for constant improvement, questioning and challenging status quo. Enthusiastic, self-motivated, and Flexible to change. Strong team player in a Global and Regional environment Languages: Fluent English ; German or French is a plus Digitalization experience & automation skills (VBA or RPA) is a real plus. Good Knowledge of Bloomberg, and especially Bloomberg AIM is a plus. Production/Oversight Controls: Work autonomously and collaborate closely within Trade Support Team in Paris, London and New York, as well as with the global Trade & Position Life Cycle Team. Ensure Middle Office activities as well as Oversight Control of outsourced activities on multiple instruments (ranging from listed instruments to Over-The-Counter derivatives) Be the main point of contact for the Trade Support topics internally and manage internal and external requests from Key stakeholders (Investment Teams, Traders, external providers) on a timely manner. Manage and challenge middle office service provider where needed. Queries handling from internal and external clients across mainly Europe and Asia Be particularly analyst and rigorous while performing tasks and meeting deadlines. Identify any structural issue, work on root cause detection and solution implementation. Escalate issues to management according to severity of the issue. Communicate proactively across the team. Write and/or update operational procedures. Projects/Initiatives: Participate closely to various projects and especially initiatives related to Trade Support (Global, Regional & Local projects) as Subject Matter Expert and make sure proper processes are defined for the team. Provide clear input & be vocal in meetings impacting the Middle Office subjects. Drive and propose improvement to current processes such as automation ideas or process efficiency improvements. Miscellaneous: Think out of the box & propose pragmatic solutions in case of blocking points with a can-do attitude. Build credible, trusted relationships with our key internal and external stakeholders across all levels of the organizations (Investment, Distribution, Service Provider, Projects team, other Operations teams ) Work in a collaborative way with internal departments while pursuing client satisfaction. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Provide regular progress updates on issues, projects and initiatives to the team and manager. Keep track on all status of topics currently being worked on, while meeting deadlines initially set. Experience At least 3 years experience in the Middle Office area, with exposure to various financial instruments (Equity, Fixed Income, FX, Listed and OTC derivatives, ). Very good knowledge of several of the asset classes, their workflows, settlements knowledge of collateral management or regulatory requirements is a plus. Understanding of full trade life cycle including awareness of middle and back-office functions/processes and their touch points with the front office and downstream. Strong experience in an international environment. Experience as Subject Matter Expert in projects / initiatives is a plus. Experience in the Asset Management industry. Experience in an Outsourced Middle Office model is a real plus. Personality/Skills Excellent analytical & problem-solving skills as well as client & delivery focused. Excellent communication & influencing skills as well as ability to negotiate & resolve conflicts. Ability to take the lead on various topics / in meetings. Ability to work independently, provide regular feedback and escalate at the right time. Ability to work in a highly organized and structured manner. Drive for constant improvement, questioning and challenging status quo. Enthusiastic, self-motivated, and Flexible to change. Strong team player in a Global and Regional environment Languages: Fluent English ; German or French is a plus Digitalization experience & automation skills (VBA or RPA) is a real plus. Good Knowledge of Bloomberg, and especially Bloomberg AIM is a plus.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. .

About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Job Objective Deputy Housekeeper functions as strategic business partner of a hotels housekeeping operations. The position ensures to assist the housekeeping operations to meet the brand s standards, targets customer needs, elevates associate satisfaction, focuses on growing revenues, maximizes the financial performance of the department and oversees the development & implementation of the departmental strategies. Essential Job Tasks Being updated with the new trends, pushing for innovation and strategizing plans for the department, based on the observations. Monitoring cost and budgets for the department Inspection of rooms, public area, laundry and ensuring that all the standards are adhered to. Areas of Responsibility Assist in determining the departmental budget in terms of costs and revenues. Participate in a monthly review of the expenses incurred & provide relevant inputs to curtail on the areas that are crossing budgets. In the absence of the HOD, officiate as acting head, conduct meetings and daily reviews. Review work logs to ensure adherence to processes. Conduct inspection of rooms, banquet areas for special functions etc. and rectify defects, if any found. Coordinate pest control schedules and regularly check the maintenance and upkeep of back and staff areas. Facilitates cleaning activities like super cleaning, deep cleaning, carpet cleaning and shampooing, maintenance of artwork, marble polishing, wood polishing, etc. as per the schedule & maintain accurate records. Ensure that all rooms are prepared in accordance with guest preferences. Ensure all guest requests / complaints are being handled professionally and are closed within the prescribed time period. Monitor stocks of all replenish able items like household supplies, cleaning supplies, linen, uniforms etc. Conduct inventory check, take corrective actions and control losses, pilferages and discards. Provide inputs on replenishments required in keeping with budgets. Prepare schedules for vendors and ensure compliance, review performance, and keep a check on the quality and productivity at review meetings. Ensure all vendors are able to maintain the desired standards of service throughout the year. Check to ensure adherence to standards and ensure all the processes and SOPs are complied with. Conduct preparation for internal audits. Take corrective action & close non-compliances highlighted. Ensure all documents are checked on a periodic basis, such as log books, checklists, preventive maintenance schedules, inventory records of linen, cleaning records, uniform records, hygiene and pest control records, lost & found records etc. Coordinate the preventive maintenance schedule of rooms and public area with the maintenance department. Create action plans along with the team to conserve energy through recycling measures, use of environment-friendly products, conservation of water, electricity, etc. and create awareness of the same. Conduct briefing and grooming of staff, and coordinate with the HR Department for all employee related initiatives. In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job. Adherence to the Tata code of conduct, safety policies and values of the organization as defined. *In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job Required Qualifications Diploma/Graduate in any discipline and advanced knowledge in educational programs like hospitality management,Housekeeping Mangement,Interior decoration Work Experience 08-10 Years Languages Needed in Position English Key Interfaces- External Guests, Vendors, External & Internal Auditors Key Interfaces- Internal Housekeeping, Front Office, Engineering Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL .

Act as a Front Office Cash/Stock Positions Reconciliations analyst- oversight and owner of the whole value chain of the Reconciliations activity. Build credible, trusted advisor relationships with Portfolio Managers heavily involved in our day-to-day processes. Act as a key contact person for Reconciliations to key internal stakeholders across all levels of the organization (Portfolio Managers, Sales, Client Account Managers or Sales, IT, Compliance, Risk Management ). Guarantee on a daily basis the accuracy of cash and stock positions on sensitive (mostly Fixed Income) accounts. Daily cash and stock reconciliations positions in Front Office systems and coordinate the investigations with our external Middle Office provider. Contribute to the Cash Management activity actively monitoring the available cash and trade target Money Market funds accordingly Analyse daily cash balances and monitor potential Overdraft to be escalated to internal stakeholders and implement resolving actions accordingly. Participate on the monitoring of books reopening processes on sensitive accounts and guarantee accurate data postings in the systems to achieve timely performance reporting. Identify and escalate incidents caused by third parties, follow-up the remedial actions and coordinate the loss event/claims process oversight of our external Middle Office provider on immediate debit interest refunding strategy. Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills - Page 2 Internal Internal Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills Client focused, excellent communication and interpersonal skills Creative and hands-on, ready to think outside the box and add input / challenge to improve existing workflows driver and self-motivated Experience in Corporate Actions is a plus Ability to resolve complex problems, delivery focused and well organized Analytical and rigorous while performing tasks Self-motivated team player willing to work in a diverse and challenging environment, strong team player in a Global and Regional environment Investment Accounting experience/knowledge would be a plus Flexible to drive continuous changes in the processes & structure Languages: excellent verbal and written communication capability in English is mandatory. German would be a plus IT Skills: Professional in Microsoft Office in particular Excel is required; Digitalization experience & automation skills (VBA) is a plus Good knowledge of Bloomberg AIM is a plus. Act as a Front Office Cash/Stock Positions Reconciliations analyst- oversight and owner of the whole value chain of the Reconciliations activity. Build credible, trusted advisor relationships with Portfolio Managers heavily involved in our day-to-day processes. Act as a key contact person for Reconciliations to key internal stakeholders across all levels of the organization (Portfolio Managers, Sales, Client Account Managers or Sales, IT, Compliance, Risk Management ). Guarantee on a daily basis the accuracy of cash and stock positions on sensitive (mostly Fixed Income) accounts. Daily cash and stock reconciliations positions in Front Office systems and coordinate the investigations with our external Middle Office provider. Contribute to the Cash Management activity actively monitoring the available cash and trade target Money Market funds accordingly Analyse daily cash balances and monitor potential Overdraft to be escalated to internal stakeholders and implement resolving actions accordingly. Participate on the monitoring of books reopening processes on sensitive accounts and guarantee accurate data postings in the systems to achieve timely performance reporting. Identify and escalate incidents caused by third parties, follow-up the remedial actions and coordinate the loss event/claims process oversight of our external Middle Office provider on immediate debit interest refunding strategy. Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills - Page 2 Internal Internal Process and monitor sensitive transactions in the systems (capstocks, dividends, fees..). Follow-up the lifecycle of Funds/Mandates (creation, mergers, liquidations ). Participate in enhancing new target models, continuously improving the processes and proactively suggesting new initiatives. Manage and/or escalate conflicts, issues with respective stakeholders, being proactive. Build a collaborative working relationship with internal and external clients. Ensure Cross training with other team members located in other European locations (Paris, Frankfurt ) and potentially in US and Asia Pacific. Participate in various projects related to Operations Department. Review, maintain and enhance processes and procedures (this includes documentation and promotion). Skills Client focused, excellent communication and interpersonal skills Creative and hands-on, ready to think outside the box and add input / challenge to improve existing workflows driver and self-motivated Experience in Corporate Actions is a plus Ability to resolve complex problems, delivery focused and well organized Analytical and rigorous while performing tasks Self-motivated team player willing to work in a diverse and challenging environment, strong team player in a Global and Regional environment Investment Accounting experience/knowledge would be a plus Flexible to drive continuous changes in the processes & structure Languages: excellent verbal and written communication capability in English is mandatory. German would be a plus IT Skills: Professional in Microsoft Office in particular Excel is required; Digitalization experience & automation skills (VBA) is a plus Good knowledge of Bloomberg AIM is a plus.

Job Summary As a service receptionist, you represent the company and are the first, central contact person for all visitors and customers in the operation. You receive them with esteem and personally arrange contact with the responsible customer support departments. You are the part of the service team and therefore share responsibility for providing adequate service. You enjoy direct contact with customers and show enthusiasm for the brand and its products. You additionally act as the telephone switchboard interface, where you accept queries, orders and service-relevant information, in order to forward these to specific recipients. Your key responsibilities are: - Recording and documentation of customer data with the support of operation-dependent lists or databases. - Maintenance of a friendly atmosphere and ensuring orderliness and cleanliness in the reception areas. - Representation of the operation on the telephone by accepting, conducting and, if necessary, forwarding telephone calls (switchboard) and agreeing to return telephone calls for employees who are not currently available. - Independent welcoming and addressing of all customers and visitors, and ensuring that they are looked after throughout their visit. - Support in the provision of advice, the sales of accessories not requiring assembly and accessories within the service reception and showroom area. - Reading of customer\u2019s wishes, arranging appointments, forwarding customers to the required colleagues, and offering alternative, substitute services. - Reception of unannounced customers according to the standards. - Looking after customers in the event of waiting times. - Providing support for or carrying out service fallow up calls. Competencies Social and interpersonal competence - You professionally implement all of the manufacturer\u2019s specifications concerning customer-oriented conduct. - You display a high level of customer orientation. - You know main CSI drivers and your role in this. - You focus on the customer\u2019s wishes and always attempt to understand and give consideration to his concern via active listening. - Your appearance and manner always comply with the employer\u2019s specifications. - You consciously pick up on the signals in others\u2019 behavior and attune yourself to your individual discussion partner. - You have extensive contact skills and are able to adequately express yourself in terms of language. - You are an expert in structuring and steering discussions under consideration of esteem and acceptance in the sense of \u201cguiding principles for dealing with retail customers\u201d. - You are honest and reliable towards the customer, and always adhere to agreements. - You always remain polite to customers, even in conflict situations. Method and process competence - You possess organizational and personal management skills - You complete your tasks independently and responsibly. - You are familiar with the necessary processes and contact-persons for all relevant customer support departments and external service providers. Technical competence - You have solid, general PC skills and knowledge of Office appliances (e-mail programs, e.g. MS Office, the Internet, ebusiness, intranet, etc.). - You independently administer prospective customer, and vehicle databases. - Providing support for or carrying out service fallow up calls. - Compilation of relevant workshop orders, selection of customers to be called, and extraction of vehicle data. - Compilation and forwarding of data of revisit/ repeat visit customers, Warranty and Goodwill customers, and customers with initial complaints to the corresponding service follow-up department. - Immediate introduction of problem solution management in the case of complaints Requirements Qualifications Diploma or Graduate from any faculty. You should have basic computer knowledge. You should have the ability to deal with customers in a friendly and efficiently manner. Also, you should be capable to organize, multitasks, prioritize and work under pressure. Training - Training is a commercial profession (or comparable training) Experience - Proven working experience in a front office handling receptionist responsibilities Benefits 1. Statutory Benefits 2. Accidental Policy 3. Incentive