Front Office Host ( Female )

0 - 2 years

3 - 5 Lacs

Posted:8 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Host to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.

Roles and Responsibility

  • Manage front office operations, including handling phone calls, emails, and walk-in visitors.
  • Provide exceptional customer service to guests, ensuring their needs are met and concerns are addressed promptly.
  • Maintain accurate records of guest interactions, transactions, and feedback.
  • Coordinate with other departments to ensure seamless service delivery.
  • Handle complaints and resolve issues professionally and courteously.
  • Ensure the reception area is clean, organized, and well-maintained.

Job Requirements

  • Proven experience in hospitality or a related field.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong attention to detail and organizational skills.
  • Familiarity with front office software and systems.
  • Ability to maintain confidentiality and handle sensitive information.
  • A graduate degree is required.

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