Posted:16 hours ago|
Platform:
On-site
Full Time
Responsible for coordinating all work requests coming in through e-mail, phone or any other form of communication regarding the services provided to the client by Sodexo
Collaborate with other members of the Sodexo on-site team, to dispatch as well as collect the work orders established after receiving a request through mail/phone/paper.
- Collect all closed work orders to close the calls.
- Produce reports based on the data collected, through produced work orders, for Sodexho and the Client
- Receive and answer all incoming calls/mails/papers reporting complaints or work requests
- Log in the call through the software, which in term generates work orders
Set up reports with all collected data coming from the work orders for the Client as well as for Sodexo for controlling, transparency and information purposes
- Maintain the helpdesk work area and equipment in a clean and orderly condition following all prescribed regulations
- Maintain the confidentiality and security of all data and information relating to the facility
- Maintain professional appearance at all times
Qualification :
- Any Graduate
- Excellent knowledge of Word and Excel
- Excellent customer service skills
- Excellent communication skills
- Ability to deal with various types of people
- Effective time management skills
- Ability to work under pressure
Sodexo
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Facilities Services
10001 Employees
771 Jobs
Key People
Gurugram, Manesar
90.0 - 95.0 Lacs P.A.
Hyderabad
2.0 - 5.0 Lacs P.A.
1.68 - 1.92 Lacs P.A.
Bengaluru
Experience: Not specified
1.8 - 2.64 Lacs P.A.
Faridabad
3.0 - 8.0 Lacs P.A.
Domlur, Bengaluru, Karnataka
Experience: Not specified
2.16 - 2.64 Lacs P.A.
Noida, Uttar Pradesh, India
Experience: Not specified
Salary: Not disclosed
Noida, Uttar Pradesh, India
Experience: Not specified
Salary: Not disclosed
Gurgaon, Haryana, India
3.0 - 5.0 Lacs P.A.
Ernakulam District, Kerala
1.68 - 1.92 Lacs P.A.
