Front Office Executive

Role & responsibilities:

• Reception & Visitor Management: Welcoming guests and managing visitor protocols efficiently
• Managing incoming and outgoing calls efficiently, redirecting calls to the appropriate departments, and taking accurate messages when required
• Administrative Support: Assisting departments with routine administrative tasks
• Maintaining accurate records and databases
• Addressing customer inquiries and ensuring service satisfaction
• Acting as a liaison between departments to facilitate smooth communication, workflow, and scheduling of inter-departmental meetings and activities
• Ensuring the front office and common areas are tidy, professional, and aligned with the companys standards. Coordinating with housekeeping and facility management teams when necessary
• Arranging travel itineraries, bookings, accommodations, and local transportation for staff and senior management. Ensuring all logistics are in place for business trips
• Receiving and dispatching couriers and parcels with proper documentation. Maintaining a courier log and ensuring timely delivery and receipt
• Overseeing the overall functioning of the front office, including supply management, visitor access control, and maintaining decorum at the reception area
• Creating and maintaining an efficient and confidential filing system to support easy access to important documents and records
• Providing direct administrative and secretarial support to senior executives, including calendar management, meeting coordination, travel arrangements and preparation of reports and presentations

Educational Qualification & Experience:

• BBA/ BCom/ BA/ BSc/ BCA or any related field.
• Proven record of 1+ year of experience in reception management, administrative support and front desk management preferably in any manufacturing industry.