Front Office Executive

2 - 6 years

0 Lacs

Posted:21 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Front Office Executive at TGB Banquets and Hotels Ltd, your role will involve managing Front Office duties, including Guest Check In Check Outs, reservations through OTAs, Email, and phone calls. Additionally, you will be responsible for performing general tasks to ensure smooth front office operations. Your day-to-day responsibilities will include greeting and assisting guests, managing phone calls, maintaining guest records, coordinating with other departments, and ensuring a high level of guest service. Key Responsibilities: - Manage Front Office duties such as Guest Check In Check Outs - Handle reservations through OTAs, Email, and phone calls - Greet and assist guests in a professional manner - Manage phone calls and maintain guest records - Coordinate effectively with other departments - Ensure front office operations run smoothly and efficiently Qualifications Required: - Strong interpersonal and communication skills - Proficient in Front Office Duties and Front Office management - Excellent guest service skills - Ability to multitask and handle stressful situations effectively - Minimum of 2-3 years of experience in the hospitality industry - High school diploma or equivalent required; a degree in hospitality management is preferred.,

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