Front Office Executive

2 - 6 years

0 Lacs

Posted:21 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be a Full-time Front Office Executive located in Mysore, responsible for managing receptionist duties, ensuring excellent customer service, handling front office tasks, and maintaining effective communication with guests. Your daily activities will include greeting guests, answering phone calls, managing reservations, and providing information about the services offered by the company. Key Responsibilities: - Greet and welcome guests with a warm and professional attitude - Manage check-in and check-out procedures smoothly and efficiently - Handle guest inquiries, requests, and complaints promptly and professionally - Coordinate with other departments to ensure guest satisfaction - Maintain accurate records of bookings and guest information - Manage front desk operations, including calls, emails, and daily reports Qualifications Required: - Proven experience as a Front Office Executive or similar role in hospitality - Good communication and interpersonal skills - Knowledge of front office systems and MS Office - Ability to multitask and remain calm under pressure - Graduate in hospitality or related field preferred,

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