Home
Jobs
Companies
Resume

Front Office Executive

0 years

0 Lacs

Kochi, Kerala

Posted:1 day ago| Platform:

Apply

Skills Required

Customer service Administrative experience Organizational skills Typing In-person Phone etiquette Restaurant

Work Mode

On-site

Job Type

Full Time

Job Description

Welcome guests with warmth and professionalism; handle check-in and check-out procedures. Manage room reservations and bookings using hotel PMS (Property Management System). Handle guest queries, requests, and complaints efficiently and promptly. Coordinate with housekeeping and other departments to ensure room readiness. Manage phone calls, emails, and walk-in inquiries. Process payments and maintain accurate records of billing and guest folios. Maintain front desk cleanliness and ensure compliance with SOPs. Upsell hotel services such as restaurant, spa, or upgrades when appropriate. Assist in guest registration, assigning rooms, and issuing room keys/cards. Maintain visitor logs and ensure guest identification and security protocols are followed. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Work Location: In person

More Jobs at MARAM RESORT

Guest Service Associate (GSA)

Idukki, Kerala

Experience: Not specified

|

INR 0 - 0 Lacs

Front Office Executive

Kochi, Kerala

Experience: Not specified

|

INR 0 - 0 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Customer Service Interview Now
MARAM RESORT

2 Jobs

RecommendedJobs for You

Triose logo

Front Office Executive

Triose

Lonavala

Reycruit logo

Front Office Executive

Reycruit

Hyderabad

Good Homestory Interiors logo

Front Office Executive

Good Homestory Interiors

Bengaluru

Shri Lakshmi Steel Suppliers logo

Front Office Executive

Shri Lakshmi Steel Suppliers

Bengaluru

Front Office Executive

Viceroy Resort & Spa

Munnar

Front Office Executive

EPITOME Projects

India

Front Office Executive

Aura Hearing Care Pvt Ltd

India

Front Office Executive

Gujral Industries

Meerut

Front Office Executive

Magnus Hospital

Udaipur

Signature Sattva logo

Front Office Executive

Signature Sattva

Gurugram, Delhi / NCR