Front Office Executive

About LenDenClub

LenDenClub

About InstaMoney

Loan Service Provider (LSP) platform

Position: Front desk Executive

Timings: 9am - 7pm

Work Mode:

Key Responsibilities:

• Visitor Management:

• Greet and welcome all visitors with a professional and friendly demeanor.
  
• Check in visitors, issue temporary badges, and notify the appropriate staff member of their arrival.
  
• Maintain a clean, organized, and welcoming reception area.
  

• Communication:

• Answer, screen, and forward incoming phone calls in a polite and efficient manner.
  
• Handle general email inquiries and direct them to the correct department.
  
• Sort and distribute incoming mail and packages. Prepare outgoing mail and coordinate with courier services.
  

• Administrative Support:

• Perform routine clerical and administrative tasks, including data entry, filing, and photocopying.
  
• Manage and schedule appointments for meeting rooms or staff as required.
  
• Monitor and order office supplies, ensuring the reception area and common spaces are well-stocked.
  
• Assist with other administrative duties as needed, such as preparing for meetings or assisting other departments.
  

• Security & Safety:

• Enforce company security protocols, ensuring all visitors sign in and are properly escorted.
  
• Monitor visitor access and report any security concerns or suspicious activity.
  
• Be familiar with and follow emergency procedures, such as evacuation plans.
  

Qualifications and Skills:

• Proven experience as a Front Desk Receptionist, Office Administrator, or a similar role is preferred.
  
• High school diploma or equivalent; a bachelor's degree is a plus.
  
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  
• Experience with multi-line phone systems is a plus.
  
• Excellent verbal and written communication skills.
  
• Strong customer service orientation with a pleasant and professional attitude.
  
• Exceptional organizational and time management skills.
  
• Ability to be resourceful and proactive when issues arise.
  
• A keen eye for detail and a high level of accuracy.
  
• Ability to maintain confidentiality.
  

To Apply: