Posted:19 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:
Reception and Visitor Management:
  • Greet and welcome visitors, clients, and employees in a professional and friendly manner.
  • Register and sign in visitors, provide them with appropriate visitor badges, and ensure their comfort during their visit.
  • Answer incoming telephone calls and transfer them to the appropriate employee or department.
  • Respond to inquiries and provide information to visitors and callers.
Administrative Support:
  • Coordinate and schedule appointments, meetings, and conference room bookings.
  • Manage and maintain the front desk area, ensuring it is clean, organized, and well-presented at all times.
  • Receive and distribute incoming mail, packages, and deliveries.
  • Maintain office supplies inventory and place orders when necessary.
Communication and Coordination:
  • Communicate with employees, clients, and visitors to ensure smooth operations and address any needs or concerns.
  • Coordinate with various internal departments to relay messages, provide necessary information, and assist in resolving issues.
  • Assist with travel arrangements, including booking flights, accommodations, and transportation for employees or clients.
Record Keeping and Documentation:
  • Maintain accurate records of incoming and outgoing visitors, calls, and messages.
  • Update and manage electronic databases, contact lists, and directories.
  • Generate and distribute reports, memos, and other documents as required.
Safety and Security:
  • Monitor and ensure the security of the front desk area by maintaining visitor logbooks, surveillance, and access control systems.
  • Follow established security procedures, including issuing visitor badges and enforcing visitor policies.
  • Handle emergency situations calmly and efficiently, such as evacuation procedures or contacting appropriate authorities.
Customer Service:
  • Provide exemplary customer service by addressing inquiries, resolving complaints, and ensuring visitors have a positive experience.
  • Assist in coordinating and organizing special events or activities hosted by the organization.

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