Front Office Executive (Female Candidates Only)

Job Description – Front Office Executive (Female Candidates Only)

Department: Administration
Reporting To: Admin Manager / Principal
Location: Epistemo Vikas Leadership School

Position Summary:

The Front Office Executive is the first point of contact at Epistemo Vikas Leadership School and plays a key role in creating a positive and professional impression for visitors, parents, and students. The role involves managing the reception area, handling inquiries, coordinating communication, and providing administrative support to ensure smooth day-to-day school operations.

Note: Only female candidates residing within a 10 km radius of the school will be considered.

Key Responsibilities:Front Desk & Visitor Management

• Greet parents, students, and visitors warmly and professionally.
• Handle all incoming calls, emails, and in-person inquiries, directing them appropriately.
• Maintain visitor logs and ensure adherence to school security and safety protocols.
• Keep the reception area neat, organized, and welcoming at all times.

Communication & Coordination

• Act as a communication link between parents, teachers, and administrative staff.
• Disseminate circulars, notices, and announcements as per management directions.
• Coordinate courier dispatch, incoming mail, and internal document flow.
• Support internal and external events by managing communication and front-desk arrangements.

Administrative Support

• Maintain student and staff attendance records as required.
• Assist with maintaining and updating school databases and records.
• Handle stationery requests and maintain inventory for front office operations.
• Support school leadership with scheduling, appointments, and meeting coordination.

Admissions & Enquiries

• Attend to all walk-in and phone enquiries related to admissions.
• Provide accurate information about the school’s programs and facilities.
• Maintain enquiry logs and follow up with prospective parents in coordination with the Admissions Team.

Skills & Competencies:

• Excellent communication and interpersonal skills in English (Telugu/Hindi proficiency preferred).
• Professional presentation and customer service orientation.
• Strong organizational and multitasking abilities.
• Proficient in MS Office (Word, Excel, Outlook).
• Ability to handle confidential and sensitive information with discretion.

Qualifications & Experience:

• Graduate in any discipline (preferably in Administration, Hospitality, or Communication).
• 2–5 years of experience in front office or administrative roles; experience in a school environment is desirable.
• Experience in an international school setup (CBSE/IB/IGCSE) will be an advantage.

Work Schedule:

• Monday to Saturday, 8:00 AM – 5:00 PM

Contact for Application:

HR Contact: 9248111338

Key Attributes:

• Warm, approachable, and student-friendly.
• Punctual, dependable, and proactive.
• Team player with a positive attitude and commitment to the school’s values of excellence, integrity, and leadership.

Job Type: Full-time

Pay: ₹8,086.00 - ₹28,000.00 per month

Benefits:

• Provident Fund

Work Location: In person