Front Office Executive

Front Desk Executive Location: Naraina, Industrial Area, Delhi Employment Type: Full-Time Experience: 1-3 years (preferred Client Servicing, Executive Support) About Us: Tudor Homes (Parallel) is an avant-garde experience center redefining conventional showrooms through cutting-edge engineering and material innovation. Inspired by the symmetry of parallel lines, we transform the dynamics of windows, doors, and glass fixtures. Our retail experience center showcases a curated collection of premium interior products, reflecting our commitment to design excellence and delivering an exceptional customer experience both in-store and beyond. Position Overview: We are seeking a dynamic and personable Front Desk & Store Manager with a background in interior design or home décor . This hybrid role requires someone who can be the first point of contact for clients visiting the store , provide a guided tour of our design center, and manage day-to-day store and front desk operations. The ideal candidate will combine design sensibility with excellent communication and customer service skills. Key Responsibilities: Client Interaction & Store Experience: Greet and welcome clients and visitors professionally and warmly. Provide guided walkthroughs of the retail store, explaining product features and use-cases with enthusiasm and clarity. Offer real-time demonstrations of home décor products and setups to enhance client experience. Understand client needs and suggest products or design ideas accordingly. Store & Front Desk Management: Maintain the visual appeal and cleanliness of the store and front office area. Coordinate day-to-day operations of the retail space including inventory display, stock monitoring, and basic administrative duties. Handle incoming calls, emails, and walk-in inquiries with professionalism. Schedule client appointments and coordinate with the design team for consultations. Keep track of client interactions, feedback, and inquiries for follow-up. Brand Representation: Act as the front face of the company, creating a lasting first impression on all clients and guests. Uphold and reflect the brand’s aesthetic, values, and quality in every client interaction. Required Qualifications: Education: Bachelor’s Degree in any field or diploma in Interior Design, Architecture, Home Décor is a plus. Experience: 2+ years in a client-facing role, preferably in interior design retail or a design consultancy environment. Communication: Excellent verbal and written communication skills in English Interpersonal Skills: Warm, confident, and professional demeanor with the ability to connect with clients. Design Knowledge: Strong understanding of interior design trends, products, and materials. Organizational Skills: Ability to multitask, manage a small team if needed, and handle administrative responsibilities efficiently. Preferred Qualities: Passionate about design and customer engagement. Creative, detail-oriented, and proactive. Enthusiastic about working in a fast-paced, boutique retail environment. What We Offer: Competitive salary based on experience. Opportunities for professional growth in a design-centric role. A creative and collaborative workplace. Exposure to high-end clients and premium interior design projects. Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Fixed shift Application Question(s): What is your Current CTC? What is your Expected CTC? What is your Notice Period? Location: Naraina, Delhi, Delhi (Required) Work Location: In person