Front Office Executive

Atulaya Healthcare

2 - 5 years

1 - 2 Lacs

Ludhiana Chandigarh

Posted:1 day ago| Platform:

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Skills Required

Patient Care Health Care Services Guest Service Guest Relations Patient Handling Front Desk Billing Collection Patient Relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

Exceptional ability to create a welcoming environment.
Experience in answering and screening calls, as well as scheduling appointments.
Ability to observe business etiquette and maintain a professional appearance.
Proficiency in appointments scheduling and call forwarding systems.
Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
Working knowledge of printers, copiers, scanners, and fax machines.
Excellent interpersonal and communication skills.
Good organizational and multitasking abilities
Problem-solving skills

Key Result Areas:

Facilitate patient flow by notifying the provider of patients arrival, being aware of delays, and communicating with patients and clinical staffs
Deal with all general enquiries, explain procedures and make new and follow-up appointments
Enter patient information on to the computer as required and as appropriate and within the correct time frame for safety of receipt of the information
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
Utilize our medical office software to schedule new and follow-up appointments for our patients
Follows test requirements of reference laboratory and procures appropriate specimen for testing

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