Front Office Executive

2 - 7 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Manage telephone and email reservation enquiries in a prompt and professional manner and in accordance with  

• Ensure guests are aware of all booking conditions including, the Hotel guarantee special rates, and cancellation policies.  

• Track future room availability on the basis of reservations. Input rooming lists onto  the PMS system and set up accurate billing accounts, process advance deposits on.  

• Reservations and process refunds, in accordance with Hotel accounting policies.  

• Reservations and process refunds, in accordance with Hotel accounting policies.  

• Hotel standards, ensuring accuracy and attention to detail at all times.

• Knowledgeable in hotel and guest room facilities/services and ensures Team members  

are equally knowledgeable.  

Preferred candidate profile

Experienced in Hotels, good communication

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