Front Office Executive

Job Title: Front Office Executive

Location: Attapur, Hyderabad

Reports To: Admin Manager / Principal

ONLY FOR FEMALE CANDIDATE

Position Overview

The Front Office Executive is the first point of contact for visitors, parents, and staff. This role ensures smooth day-to-day operations of the front desk, manages incoming calls, and provides administrative support while maintaining a professional and welcoming environment.

Key Responsibilities

1. Reception & Visitor Management

• Greet and assist visitors, parents, and guests in a courteous and professional manner.
• Maintain a visitor logbook and issue visitor passes as required.
• Direct visitors to the appropriate departments/staff.

2. Communication Handling

• Answer, screen, and forward incoming calls promptly and professionally.
• Handle inquiries via phone, email, and in-person, providing accurate information.
• Receive, sort, and distribute incoming and outgoing correspondence.

3. Administrative Support

• Maintain student/parent/staff contact databases and records.
• Support the administration team with documentation, filing, and data entry.
• Assist in scheduling meetings and appointments.

4. Front Desk Management

• Ensure the reception area is tidy, organized, and presentable at all times.
• Manage office supplies for the front desk and raise requisitions when needed.
• Coordinate with courier services for parcel dispatch and deliveries.

5. Compliance & Security

• Ensure all visitors follow the school’s/organization’s security and safety protocols.
• Coordinate with the security team for visitor movement and access control.

Qualifications & Skills

• Bachelor’s degree or Diploma in Office Administration / Hospitality / Related field.
• Minimum 1–3 years of front desk, receptionist, or administrative experience (school/education sector preferred).
• Excellent verbal and written communication skills in English (knowledge of local language preferred).
• Strong interpersonal skills, with a polite and professional demeanor.
• Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations.
• Ability to multitask and handle pressure in a fast-paced environment.

Key Competencies

• Professional presentation and grooming.
• Customer service orientation.
• Organizational and time management skills.
• Attention to detail and confidentiality.
• Positive attitude and team spirit.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person