Front Office Executive

Role & responsibilities

Front of the house management:

• Help in creating the first positive impression of the organization with a professional and warm welcome.
• Support internal service team to handle end to end visitor management process including invite letters, welcome letters, receiving the visitor, accompanying them to the right meeting venue etc.
• Ensure reception is clean and tidy with all amenities properly stacked.
• Handling incoming and outgoing couriers and posts.
• Visual management including posters, standees, digital displays etc. are updated and have accurate contents on it in the reception area.

Back of the house management

• Act as a helpdesk coordinator between CRES and its customers by resolving or redirecting queries and requests on ContactOne.
• Keep a check on the visitors' movement through visitor registration tool and coordinate with hosts to ensure accuracy of information.
• Plan and execute initiatives to create awareness among users for the tools such as ContactOne, ScheduleNow, Visitor Management Tool etc.
• Coordinate with security team and own visitor badge management process including issuance, collection, inventory etc.
• MIS and reporting of local CRES operations.
• Manage ordering to payment of florist, first aid box, newspaper and journals etc.

You should backup Facility Assistant in his/her absence to ensure smooth operation of CRES services in the location.

Preferred candidate profile

• You should hold a degree or equivalent.
• Minimum of 0-2 years experience in a facility management context.
• Personal integrity and the flair to work as part of a team in an environment that demands excellence, time and energy.
• Proven ability to develop credibility with clients and to build and manage relationships.
• You should be good with Microsoft applications (Excel, Word, Power point).
• A refined interpersonal skill in a culturally diverse team is essential.
• Highly motivated with ability to organize and work independently.
• Ability to adapt style as the situation requires and remain flexible
• Professional and positive with a can-do attitude

You are capable to navigate ambiguity with strong negotiating skills in difficult situation.

Disclaimer- Due to high volume of applications received, we may be unable to respond every individual applicant. Some responses may get delayed.

You can aslo share your resumes on the mail-id below

sumedh.waghre@cbre.com

sanjana.pawar@cbre.com