Front Office Executive

Key Responsibilities Front Office Executive (School Office)

• HR Activities -

  Profiling of candidates, scheduling interviews, submitting reports, hiring of candidates.

• Parent Interaction & Issue Resolution

  : Act as the first point of contact for parents; handle inquiries, provide accurate information, resolve issues promptly, and ensure high satisfaction. Must be fluent in English (spoken & written).

• Record & Document Management

  : Maintain and update student records, admission files, and essential documents systematically (both physical and digital).

• Data Entry & Reporting

  : Manage and update records in Excel and other digital platforms with accuracy; prepare periodic reports as required.

• Multi-Role Support

  : Provide administrative support across multiple school functions, ensuring smooth day-to-day operations.

• MS Office & Documentation

  : Draft letters, notices, circulars, and official documents using MS Word/Excel/PowerPoint; ensure error-free typing and formatting.

• Enquiry Management

  : Handle walk-in, telephone, and email enquiries from parents and prospective students with professionalism and courtesy.

• School ERP Operations

  : Manage school ERP software including fee receipts, student records, announcements, and notices; ensure timely updates.

• Communication Hub

  : Coordinate with teachers, staff, and management for timely dissemination of information to parents and stakeholders.

• Compliance & Confidentiality

  : Uphold strict confidentiality of student and institutional records while ensuring adherence to school policies.

Preferred candidate profile

Good Knowledge of Excel, Word & Powerpoint (or google suite equivalent)

Good Communication skills (English & Hindi)

Previous work experience in Office

Documentation and record keeping skills