Front Office Associate

0 - 4 years

1 - 3 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a skilled Front Office Associate to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.

Roles and Responsibility

  • Manage front office operations, including handling guest inquiries and resolving issues professionally.
  • Provide exceptional customer service by responding promptly to guests' needs and concerns.
  • Maintain accurate records of guest interactions, transactions, and preferences.
  • Coordinate with other departments to ensure seamless service delivery.
  • Handle cash, credit, or check transactions accurately and efficiently.
  • Ensure the reception area is clean, organized, and well-maintained.

Job Requirements

  • Excellent communication and interpersonal skills are essential.
  • Ability to work effectively in a fast-paced environment and prioritize tasks.
  • Strong problem-solving skills with attention to detail are necessary.
  • Basic computer knowledge and proficiency in Microsoft Office applications are required.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong teamwork skills and the ability to collaborate with colleagues to achieve goals.

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