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Front Office Associate

Front Office Associate

Naukri Hospitality Jobs

0 - 2 years

|

1 - 3 Lacs

murshidabad berhampore

Posted:1 month ago| Platform:

Apply

Skills Required

front office front office operations customer service front desk guest relations front office management receptionist activities cash handling guest handling telephone handling guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Associate to join our team at Royal Bishnu. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

Roles and Responsibility

Manage front office operations, including handling phone calls, emails, and walk-in customers.
Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally.
Maintain accurate records of customer interactions, transactions, and other relevant information.
Coordinate with other departments to ensure seamless service delivery.
Handle cash, credit, or check transactions accurately and efficiently.
Ensure the reception area is clean, organized, and welcoming to guests.

Job Requirements

Excellent communication and interpersonal skills are essential.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong problem-solving skills and attention to detail are necessary.
Proficiency in using computer systems, software applications, and technology is required.
Ability to maintain confidentiality and handle sensitive information with discretion.
Strong teamwork and collaboration skills are vital.

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