Company Description Avadh Utopia Surat is India's No. 1 Lifestyle Club that combines entertainment, relaxation, and luxury in a 5,15,000 sq. ft. area. With lavish amenities and innovative constructions, Avadh Utopia Surat offers a tranquil escape from the busy pace of life. The club-hotel features 114 guest rooms, conference rooms, banquet halls, restaurants, and various recreational facilities. Role Description This is a full-time on-site role as a Front Office Associate located in Surat. The Front Office Associate will be responsible for performing receptionist duties, handling check-ins, providing exceptional customer service, and maintaining effective communication with guests and staff. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Customer Service skills Experience in check-in procedures Ability to multitask and prioritize tasks efficiently Strong interpersonal skills and a friendly demeanor Previous experience in a hospitality or customer-facing role is a plus High school diploma or equivalent Show more Show less
As a Front Office Associate at Avadh Utopia Surat, India's No. 1 Lifestyle Club, your role will involve providing exceptional customer service and performing receptionist duties in a 5,15,000 sq. ft. area club-hotel. You will be responsible for handling check-ins, maintaining effective communication with guests and staff, and ensuring a pleasant experience for all visitors. To excel in this role, you should possess excellent phone etiquette and communication skills, along with proficiency in receptionist duties and customer service. Experience in check-in procedures and the ability to multitask and prioritize tasks efficiently are essential. Strong interpersonal skills and a friendly demeanor will help you in interacting with guests effectively. While previous experience in a hospitality or customer-facing role is a plus, a high school diploma or equivalent qualification is required for this full-time on-site position in Surat. Join us at Avadh Utopia Surat and be a part of a team dedicated to offering a tranquil escape from the busy pace of life with lavish amenities and innovative constructions.,