Surat, Gujarat, India
Not disclosed
On-site
Full Time
Company Description Avadh Utopia Surat is India's No. 1 Lifestyle Club that combines entertainment, relaxation, and luxury in a 5,15,000 sq. ft. area. With lavish amenities and innovative constructions, Avadh Utopia Surat offers a tranquil escape from the busy pace of life. The club-hotel features 114 guest rooms, conference rooms, banquet halls, restaurants, and various recreational facilities. Role Description This is a full-time on-site role as a Front Office Associate located in Surat. The Front Office Associate will be responsible for performing receptionist duties, handling check-ins, providing exceptional customer service, and maintaining effective communication with guests and staff. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Customer Service skills Experience in check-in procedures Ability to multitask and prioritize tasks efficiently Strong interpersonal skills and a friendly demeanor Previous experience in a hospitality or customer-facing role is a plus High school diploma or equivalent Show more Show less
Surat, Gujarat, India
None Not disclosed
On-site
Full Time
Company Description Avadh Utopia Surat, India's No. 1 Lifestyle Club, offers a unique blend of fun, relaxation, and luxury. This expansive facility, covering 5,15,000 sq. ft., includes 114 lavish guest rooms, three conference rooms, six banquet halls, two fine dining restaurants, a 24-hour coffee shop, and various recreational amenities such as a gym, spa, and swimming pool. Avadh Utopia Surat, a pioneer in innovative edifices, also boasts significant projects in Surat, Ahmedabad, Navsari, Bardoli, Amreli, and Vapi. Role Description This is a full-time on-site role for a Front Office Associate located in Surat. The Front Office Associate will be responsible for daily receptionist duties, including phone etiquette, check-in procedures, and efficient customer service. In addition, the role will involve maintaining effective communication with guests, ensuring a smooth and welcoming experience for all visitors. Qualifications Proficiency in Phone Etiquette and Receptionist Duties Strong Customer Service skills Knowledge of Check-in procedures and Communication skills Excellent interpersonal skills Ability to work in a dynamic, fast-paced environment Prior experience in the hospitality industry is a plus High school diploma or equivalent; additional qualifications in hospitality management are beneficial
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