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Front office Associate - 03

Front office Associate - 03

Naukri Hospitality Jobs

0 - 2 years

|

2 - 5 Lacs

Posted:4 hours ago| Platform:

Apply

Skills Required

front desk microsoft office applications front office operations front office hospitality front office management customer service receptionist activities guest handling sales telephone handling guest relations guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Associate to join our team. The ideal candidate will have 3 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

Manage front desk operations, including handling customer inquiries and resolving issues.
Provide exceptional customer service, ensuring high levels of satisfaction and loyalty.
Coordinate with other departments to ensure seamless service delivery.
Maintain accurate records and reports, including guest information and transaction details.
Develop and implement effective communication strategies to enhance customer engagement.
Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

Proven experience in front office operations, preferably in hotels or restaurants.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
Strong attention to detail, with a focus on delivering high-quality results and maintaining accuracy.

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