Front Office Assistant

Role Overview: As a Front Office Assistant at Concept Hospitality, located in Bhopal, your primary responsibility will be to welcome guests and manage front desk operations. This includes handling reservations, responding to inquiries, and providing excellent customer service. Additionally, you will be required to manage administrative tasks, maintain records, and ensure effective communication within the team and with clients. Key Responsibilities: - Welcome guests and manage front desk operations - Handle reservations and respond to inquiries promptly - Provide excellent customer service to ensure guest satisfaction - Manage administrative tasks and maintain records accurately - Ensure smooth communication within the team and with clients Qualifications Required: - Strong interpersonal skills and professional phone etiquette - Proficiency in appointment scheduling and calendar management - Experience with administrative assistance and clerical tasks - Ability to deliver high-quality customer service - Proficiency in using office software and communication tools - A positive attitude, attention to detail, and organizational skills - Prior experience in the hospitality industry is an advantage - High school diploma or equivalent; additional certifications in hospitality are a plus,