Job Responsibilities 1. Making Outbound Calls Call potential or existing customers to inform them about products or services. Follow a prepared script or talking points for consistent messaging. 2. Receiving Inbound Calls Answer queries from customers regarding products, services, or orders. Provide accurate information and resolve issues efficiently. 3. Lead Generation Collect and maintain a database of leads. Qualify leads based on set criteria and forward them to the sales team. 4. Customer Follow-Up Follow up on previous interactions or inquiries. Send reminders or updates regarding product/service offerings. 5. Handling Customer Queries and Complaints Address customer concerns and escalate unresolved issues to the appropriate department. Maintain a calm, professional tone under pressure. 6. Achieving Targets Meet daily, weekly, or monthly call and conversion targets set by the company. Continuously improve performance based on feedback and training. 7. Promoting Products or Services Highlight the benefits of offerings and persuade customers to purchase or take the next step. Upsell or cross-sell where applicable. 8. Maintaining Professionalism Follow call center standards and ethical sales practices. Uphold the company’s reputation through respectful and courteous communication. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Supplemental Pay: Commission pay Performance bonus Work Location: In person Application Deadline: 31/07/2025
Job Responsibilities 1. Making Outbound Calls Call potential or existing customers to inform them about products or services. Follow a prepared script or talking points for consistent messaging. 2. Receiving Inbound Calls Answer queries from customers regarding products, services, or orders. Provide accurate information and resolve issues efficiently. 3. Lead Generation Collect and maintain a database of leads. Qualify leads based on set criteria and forward them to the sales team. 4. Customer Follow-Up Follow up on previous interactions or inquiries. Send reminders or updates regarding product/service offerings. 5. Handling Customer Queries and Complaints Address customer concerns and escalate unresolved issues to the appropriate department. Maintain a calm, professional tone under pressure. 6. Achieving Targets Meet daily, weekly, or monthly call and conversion targets set by the company. Continuously improve performance based on feedback and training. 7. Promoting Products or Services Highlight the benefits of offerings and persuade customers to purchase or take the next step. Upsell or cross-sell where applicable. 8. Maintaining Professionalism Follow call center standards and ethical sales practices. Uphold the company’s reputation through respectful and courteous communication. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Supplemental Pay: Commission pay Performance bonus Work Location: In person Application Deadline: 31/07/2025
Job Role Description We are seeking a motivated and enthusiastic Digital Marketing Intern to join our team. The intern will gain hands-on experience in digital marketing strategies, tools, and campaigns while assisting in day-to-day tasks that drive online growth and engagement. This role is ideal for students or recent graduates eager to learn and build a career in digital marketing. We consider young, vibrant Fresher profiles too. Key Responsibilities: Assist in planning, executing, and monitoring digital marketing campaigns across social media, email, and search platforms. Create, schedule, and manage engaging content for social media channels (Facebook, Instagram, LinkedIn, Twitter, etc.). Support SEO efforts by conducting keyword research, optimizing website content, and tracking performance. Help with content creation (blogs, graphics, videos, reels) to improve brand presence. Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other marketing platforms. Assist with email marketing campaigns, including writing, scheduling, and reporting. Conduct competitor analysis and market research to identify trends and opportunities. Collaborate with the marketing team to brainstorm and develop creative ideas. Education: Plus Two / Bachelor's (Preferred) Contact: 7736782225 Job Types: Full-time, Permanent, Fresher Work Location: In person
Job Role Description We are seeking a motivated and enthusiastic Digital Marketing Intern to join our team. The intern will gain hands-on experience in digital marketing strategies, tools, and campaigns while assisting in day-to-day tasks that drive online growth and engagement. This role is ideal for students or recent graduates eager to learn and build a career in digital marketing. We consider young, vibrant Fresher profiles too. Key Responsibilities: Assist in planning, executing, and monitoring digital marketing campaigns across social media, email, and search platforms. Create, schedule, and manage engaging content for social media channels (Facebook, Instagram, LinkedIn, Twitter, etc.). Support SEO efforts by conducting keyword research, optimizing website content, and tracking performance. Help with content creation (blogs, graphics, videos, reels) to improve brand presence. Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other marketing platforms. Assist with email marketing campaigns, including writing, scheduling, and reporting. Conduct competitor analysis and market research to identify trends and opportunities. Collaborate with the marketing team to brainstorm and develop creative ideas. Education: Plus Two / Bachelor's (Preferred) Contact: 7736782225 Job Types: Full-time, Permanent, Fresher Work Location: In person
Job Responsibilities 1. Making Outbound Calls Call potential or existing customers to inform them about products or services. Follow a prepared script or talking points for consistent messaging. 2. Receiving Inbound Calls Answer queries from customers regarding products, services, or orders. Provide accurate information and resolve issues efficiently. 3. Lead Generation Collect and maintain a database of leads. Qualify leads based on set criteria and forward them to the sales team. 4. Customer Follow-Up Follow up on previous interactions or inquiries. Send reminders or updates regarding product/service offerings. 5. Handling Customer Queries and Complaints Address customer concerns and escalate unresolved issues to the appropriate department. Maintain a calm, professional tone under pressure. 6. Achieving Targets Meet daily, weekly, or monthly call and conversion targets set by the company. Continuously improve performance based on feedback and training. 7. Promoting Products or Services Highlight the benefits of offerings and persuade customers to purchase or take the next step. Upsell or cross-sell where applicable. 8. Maintaining Professionalism Follow call center standards and ethical sales practices. Uphold the company’s reputation through respectful and courteous communication. Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person
Job Responsibilities 1. Making Outbound Calls Call potential or existing customers to inform them about products or services. Follow a prepared script or talking points for consistent messaging. 2. Receiving Inbound Calls Answer queries from customers regarding products, services, or orders. Provide accurate information and resolve issues efficiently. 3. Lead Generation Collect and maintain a database of leads. Qualify leads based on set criteria and forward them to the sales team. 4. Customer Follow-Up Follow up on previous interactions or inquiries. Send reminders or updates regarding product/service offerings. 5. Handling Customer Queries and Complaints Address customer concerns and escalate unresolved issues to the appropriate department. Maintain a calm, professional tone under pressure. 6. Achieving Targets Meet daily, weekly, or monthly call and conversion targets set by the company. Continuously improve performance based on feedback and training. 7. Promoting Products or Services Highlight the benefits of offerings and persuade customers to purchase or take the next step. Upsell or cross-sell where applicable. 8. Maintaining Professionalism Follow call center standards and ethical sales practices. Uphold the company’s reputation through respectful and courteous communication. Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹12,000.00 per month Work Location: In person
Skills & Qualifications Bachelor’s or Master’s Degree (preferred in Management, Education). 1–3 years of experience in an educational or training institute. Excellent communication and interpersonal skills. Strong leadership, problem-solving, and multitasking abilities. Key Responsibilities 1. Operations Management Assist in the day-to-day management of the branch. Ensure smooth execution of academic schedules, classes, and training sessions. Supervise administrative staff, trainers, and counselors. Maintain records of students, attendance, and faculty schedules. Oversee infrastructure, cleanliness, and maintenance of the branch. 2. Sales & Admissions Support the counseling team in converting student inquiries into admissions. Participate in marketing and promotional activities (seminars, college visits, career fairs). Achieve monthly/quarterly admission and revenue targets. Prepare and review daily/weekly admission reports. 3. Team Management Train and guide the counseling and academic staff. Motivate team members to meet performance goals. Conduct regular meetings with the team for updates and planning. Application Deadline: 31/10/2025 Contact: 7736782225 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Experience: busines: 1 year (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person
Job description: Job Role Description We are seeking a motivated and enthusiastic Digital Marketing Intern to join our team. The intern will gain hands-on experience in digital marketing strategies, tools, and campaigns while assisting in day-to-day tasks that drive online growth and engagement. This role is ideal for students or recent graduates eager to learn and build a career in digital marketing. We consider young, vibrant Fresher profiles too. Key Responsibilities: Assist in planning, executing, and monitoring digital marketing campaigns across social media, email, and search platforms. Create, schedule, and manage engaging content for social media channels (Facebook, Instagram, LinkedIn, Twitter, etc.). Support SEO efforts by conducting keyword research, optimizing website content, and tracking performance. Help with content creation (blogs, graphics, videos, reels) to improve brand presence. Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other marketing platforms. Assist with email marketing campaigns, including writing, scheduling, and reporting. Conduct competitor analysis and market research to identify trends and opportunities. Collaborate with the marketing team to brainstorm and develop creative ideas. Education: Plus Two / Bachelor's (Preferred) Contact: 7736782225 Job Types: Full-time, Permanent, Fresher Work Location: In person Application Deadline: 31/10/2025 Job Types: Full-time, Fresher, Internship Contract length: 6 months Work Location: In person
Job description: Job Role Description We are seeking a motivated and enthusiastic Digital Marketing Intern to join our team. The intern will gain hands-on experience in digital marketing strategies, tools, and campaigns while assisting in day-to-day tasks that drive online growth and engagement. This role is ideal for students or recent graduates eager to learn and build a career in digital marketing. We consider young, vibrant Fresher profiles too. Key Responsibilities: Assist in planning, executing, and monitoring digital marketing campaigns across social media, email, and search platforms. Create, schedule, and manage engaging content for social media channels (Facebook, Instagram, LinkedIn, Twitter, etc.). Support SEO efforts by conducting keyword research, optimizing website content, and tracking performance. Help with content creation (blogs, graphics, videos, reels) to improve brand presence. Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other marketing platforms. Assist with email marketing campaigns, including writing, scheduling, and reporting. Conduct competitor analysis and market research to identify trends and opportunities. Collaborate with the marketing team to brainstorm and develop creative ideas. Education: Plus Two / Bachelor's (Preferred) Contact: 7736782225 Job Types: Full-time, Permanent, Fresher Work Location: In person Application Deadline: 31/10/2025 Job Types: Full-time, Fresher, Internship Contract length: 6 months Work Location: In person
**Job Description:** As a potential candidate for this role, you will be expected to have knowledge in Python and Data Science. It is essential to possess coding skills in Data Science and Machine Learning, along with expertise in coding skills using the Django framework with Python. Your primary responsibility will involve creating and delivering engaging training content to assist learners in enhancing their Python skills. Additionally, you will be expected to provide support to students in the practical application of Python training concepts and monitor their progress through continuous evaluations to facilitate their growth. **Key Responsibilities:** - Possess knowledge in Python and Data Science - Demonstrate coding skills in Data Science and Machine Learning - Proficiency in coding using the Django framework with Python - Create and deliver engaging training content - Assist students in practical execution of Python training concepts - Monitor student progress through continuous evaluations **Qualifications Required:** - Strong knowledge of Python and Data Science - Proficiency in coding skills related to Data Science and Machine Learning - Experience with Django web framework and Python - Excellent communication and mentoring skills Please note that this role is full-time, permanent, and open to fresher as well as freelance applicants. The contract length for this position is 12 months. For further information or to apply, please contact 7736782225. Please be advised that the work location for this role is in person. The application deadline for this position is 31/05/2025.,
About the Role: We are seeking a dynamic and motivated Business Development Executive (BDE) to join our education team. The ideal candidate will be responsible for identifying new business opportunities, building relationships with schools, colleges, students, and parents, and driving sales of our educational products and services. Key Responsibilities: Generate leads and convert them into business opportunities through calls, meetings, and presentations. Promote and sell educational programs, online courses, or institutional partnerships. Conduct market research to identify potential clients in the education sector. Build and maintain strong relationships with schools, colleges, training institutes, and students. Achieve sales targets and contribute to organizational growth. Collaborate with marketing and academic teams to plan and execute promotional campaigns. Prepare and present business proposals and reports. Required Skills & Qualifications: Bachelor’s degree/ PG /Diploma Strong communication and interpersonal skills. Good presentation and negotiation abilities. Self-motivated with a results-driven approach. Ability to work independently and in a team environment. Basic understanding of education systems, EdTech, or student counselling is an added advantage. Preferred Experience: 0–1 years of experience in sales, business development, or counselling (Education / EdTech preferred). Freshers with strong communication skills and a learning mindset are encouraged to apply. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person
Primary Role: To build and maintain strong relationships with students, parents, and other stakeholders, ensuring satisfaction and smooth communication between the institute and its clients. Key Job Duties & Responsibilities:1. Student & Parent Interaction Act as the primary point of contact for inquiries, admissions, and support. Respond promptly to calls, emails, and walk-in queries from students and parents. Guide potential students and parents through admission procedures, course details, and fee structures. Handle student onboarding and orientation processes. 2. Relationship Management Build and nurture long-term relationships with students, parents, and alumni. Follow up with existing students to ensure satisfaction with programs and address any concerns. Maintain regular communication to encourage renewals, referrals, and continued engagement. Collect feedback to improve overall service quality. 3. Admission & Enrollment Support Assist in lead generation and conversion activities. Maintain accurate records of leads, inquiries, admissions, and follow-ups. Support the admissions team in achieving enrollment targets. 4. Coordination & Administration Coordinate between academic, finance, and operations departments to resolve student issues. Ensure timely communication of schedules, results, and important announcements. Update and maintain CRM databases or student management systems. Skills Required: Diploma/ Any Degree/ PG Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Good organizational and multitasking skills Proficiency in MS Office and CRM tools Customer-focused attitude with patience and empathy Contact Person - 7736782225 Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹20,000.00 per month Work Location: In person
Primary Role: To build and maintain strong relationships with students, parents, and other stakeholders, ensuring satisfaction and smooth communication between the institute and its clients. Key Job Duties & Responsibilities:1. Student & Parent Interaction Act as the primary point of contact for inquiries, admissions, and support. Respond promptly to calls, emails, and walk-in queries from students and parents. Guide potential students and parents through admission procedures, course details, and fee structures. Handle student onboarding and orientation processes. 2. Relationship Management Build and nurture long-term relationships with students, parents, and alumni. Follow up with existing students to ensure satisfaction with programs and address any concerns. Maintain regular communication to encourage renewals, referrals, and continued engagement. Collect feedback to improve overall service quality. 3. Admission & Enrollment Support Assist in lead generation and conversion activities. Maintain accurate records of leads, inquiries, admissions, and follow-ups. Support the admissions team in achieving enrollment targets. 4. Coordination & Administration Coordinate between academic, finance, and operations departments to resolve student issues. Ensure timely communication of schedules, results, and important announcements. Update and maintain CRM databases or student management systems. Skills Required: Diploma/ Any Degree/ PG Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Good organizational and multitasking skills Proficiency in MS Office and CRM tools Customer-focused attitude with patience and empathy Contact Person - 7736782225 Job Types: Full-time, Fresher Pay: ₹8,000.00 - ₹20,000.00 per month Work Location: In person
Role Overview The Telecaller is responsible for reaching out to prospective students and parents to provide information about the institute’s courses, admission process, and events. The goal is to generate interest, schedule counseling sessions, and convert inquiries into admissions through effective communication and follow-ups. Key Responsibilities1. Lead Calling & Follow-up Make outbound calls to potential students and parents from inquiry databases or leads generated through marketing campaigns. Explain course details, fees, eligibility, and admission procedures clearly and confidently. Follow up regularly with leads through calls, emails, or WhatsApp until closure. Maintain a high call volume and ensure timely follow-ups on all inquiries. 2. Inquiry Handling Handle incoming calls and provide accurate information about programs and courses. Record and update all inquiries and feedback in the CRM or student management system. Identify students’ needs and suggest suitable programs based on their interests and goals. 3. Admission Support Schedule counseling sessions, campus visits, or demo classes for interested candidates. Coordinate with the academic counselor or admissions team for conversions. Assist in the completion of admission formalities when required. 4. Database & Reporting Maintain and update student inquiry data accurately. Prepare daily/weekly reports on calls made, inquiries handled, and admissions achieved. Share feedback and suggestions from students/parents to improve communication strategies. 5. Communication & Customer Service Build and maintain a positive relationship with students and parents through professional interaction. Handle queries politely and ensure a good impression of the institute. Manage call scripts and ensure consistent messaging. Skills & Qualifications Diploma/ Any Degree/ PG Excellent communication skills in English and local language. Basic computer knowledge (MS Office, CRM software). Confident, polite, and persuasive phone manner. Ability to work under targets and deadlines. Prior experience in telecalling, sales, or counseling (preferably in the education sector). Freshers also apply Contact Person - 7736782225 Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Work Location: In person
Role Overview The Academic Counselor serves as the primary point of contact for students and parents — guiding them through course selection, admissions, academic planning, and overall educational decisions. The role focuses on understanding each student’s goals, matching them with suitable programs, and ensuring a positive learning experience throughout their academic journey. Key Responsibilities1. Student Counseling & Guidance Provide one-on-one counseling to students and parents about available courses, programs, and career paths. Assess students’ educational backgrounds, interests, and goals to recommend suitable courses or streams. Clarify course details — duration, fees, eligibility, syllabus, and career outcomes. Motivate and guide students to make informed academic and career choices. 2. Admission Support Handle walk-ins, phone inquiries, and online leads. Explain the admission process, eligibility, and documentation requirements. Follow up with leads through calls, emails, and WhatsApp to ensure timely conversion. Maintain accurate admission records and update CRM or student management systems. 3. Communication & Relationship Management Maintain regular contact with enrolled students to ensure satisfaction and address academic concerns. Coordinate between students, faculty, and administrative staff for smooth course operations. Build and maintain strong relationships with parents, ensuring transparency and trust. 4. Academic Planning & Student Support Assist students with course registration, scheduling, and academic planning. Monitor students’ attendance and performance, providing early intervention when needed. Support students with exam preparation strategies, time management, and study plans. 5. Outreach & Events Participate in education fairs, counseling sessions, webinars, and orientation programs. Conduct career awareness workshops or counseling sessions for prospective students. Support marketing and admission teams during promotional campaigns and events. 6. Reporting & Coordination Prepare daily/weekly reports on inquiries, counseling sessions, and admissions. Coordinate with marketing, admissions, and academic departments for student-related updates. Provide feedback and insights to improve student engagement and retention. Skills & Qualifications Diploma/ Any Degree/ PG Excellent communication and interpersonal skills. Empathy and active listening skills. Proficiency in MS Office and CRM tools. Strong organizational and multitasking abilities. Freshers also apply Contact Person - 7736782225 Job Type: Full-time Pay: ₹8,000.00 - ₹20,000.00 per month Work Location: In person
Role Overview The Marketing Executive is responsible for promoting the institute’s courses, programs, and brand to prospective students and parents. The role involves planning and executing marketing campaigns, managing events, and driving admissions through both digital and offline strategies. Key Responsibilities 1. Marketing & Promotion Develop and implement marketing plans to promote courses, events, and admissions. 2. Lead Generation & Conversion Identify target audiences and drive leads through online marketing and outreach. Follow up on inquiries via phone calls, emails, and WhatsApp campaigns. Work closely with the admissions team to convert leads into enrollments. Execute campaigns through digital channels (social media, email, Google Ads) and offline methods (flyers, posters, school visits, exhibitions). Create and manage promotional content (brochures, banners, videos, newsletters). Maintain brand consistency across all platforms and materials. 3. Event Management Organize and coordinate events such as open houses, seminars, career fairs, webinars, and campus tours. Collaborate with schools, colleges, and corporates for tie-ups and outreach programs. 4. Market Research & Strategy Conduct market research to understand competitors, trends, and student preferences. Suggest new ideas and strategies to enhance the institute’s reach and reputation. 5. Relationship Management Build strong relationships with educational consultants, schools, and community organizations. Represent the institute at exhibitions, education fairs, and promotional events. Skills & Qualifications Diploma/ Degree/PG 0 – 2 years of experience in marketing (experience in the education sector preferred). Strong communication and presentation skills. Proficiency in digital marketing tools (Google Ads, Meta Business Suite, Canva, CRM tools). Creative mindset with attention to detail. Ability to work under pressure and meet targets. Contact person - 7736782225 Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
Job Role Description This is a full-time on-site role for a Digital Marketing Trainer in Pathanamthitta. The Digital Marketing Trainer will be responsible for providing training sessions on various digital marketing topics, such as SEO, SMM, SEM, Email marketing, and content marketing. The trainer will also develop training materials, deliver presentations, and assess the progress of trainees. We consider young, vibrant Fresher profiles too. Deep knowledge and practical experience in digital marketing techniques and tools. Proficiency in creating training materials and resources. Ability to assess the effectiveness of training programs and provide feedback. Excellent organizational and time management skills Staying updated with the latest digital marketing trends and incorporating them into training programs Excellent communication and interpersonal skills, with the ability to connect with students from diverse backgrounds. Running Ad Campaigns on Google and Facebook, and Analytical skills. Education: Bachelor's (Preferred) Contact : 7736782225 Job Types: Full-time, Permanent, Fresher, Freelance Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
Job Role Description This is a full-time on-site role for a Digital Marketing Trainer in Pathanamthitta. The Digital Marketing Trainer will be responsible for providing training sessions on various digital marketing topics, such as SEO, SMM, SEM, Email marketing, and content marketing. The trainer will also develop training materials, deliver presentations, and assess the progress of trainees. We consider young, vibrant Fresher profiles too. Deep knowledge and practical experience in digital marketing techniques and tools. Proficiency in creating training materials and resources. Ability to assess the effectiveness of training programs and provide feedback. Excellent organizational and time management skills Staying updated with the latest digital marketing trends and incorporating them into training programs Excellent communication and interpersonal skills, with the ability to connect with students from diverse backgrounds. Running Ad Campaigns on Google and Facebook, and Analytical skills. Education: Bachelor's (Preferred) Contact : 7736782225 Job Types: Full-time, Permanent, Fresher, Freelance Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Work Location: In person
Job Role Description This is a full-time on-site role for a Digital Marketing Trainer in Pathanamthitta. The Digital Marketing Trainer will be responsible for providing training sessions on various digital marketing topics, such as SEO, SMM, SEM, Email marketing, and content marketing. The trainer will also develop training materials, deliver presentations, and assess the progress of trainees. We consider young, vibrant Fresher profiles too. Core Responsibilities Curriculum Development Design and update training modules for digital marketing courses (SEO, SEM, SMM, Email Marketing, Google Ads, Content Marketing, etc.). Ensure the syllabus aligns with current industry trends and certification standards (Google, Meta, HubSpot, etc.). Training Delivery Conduct interactive sessions (online/offline) for students or professionals. Explain digital marketing concepts using real-world examples and case studies. Provide hands-on training using live campaigns and analytics tools. Practical Implementation Guide students in executing live projects and digital campaigns. Supervise keyword research, ad creation, SEO audits, and social media strategies. Evaluate and give feedback on project performance. Performance Assessment Conduct quizzes, assignments, and assessments to test learning outcomes. Maintain progress records and share feedback with students. Mentoring & Support Offer career guidance and help learners build portfolios. Support students in obtaining digital marketing certifications (Google, Facebook, etc.). Industry Engagement Stay updated with the latest digital marketing trends, algorithms, and tools. Collaborate with marketing professionals or guest speakers to enhance course quality. Reporting & Coordination Coordinate with the academic or placement department. Prepare training reports, attendance, and performance analytics. Required Skills & Qualifications: Bachelor’s Any degree, PG 0–2 years of experience in digital marketing or as a trainer/intern. Good understanding of: SEO, Google Ads, Analytics Social Media Marketing (Facebook, Instagram, LinkedIn) Content Creation & Email Marketing Excellent communication and presentation skills. Passion for teaching and mentoring students. Freshers also apply Contact : 7736782225 Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person
Job Summary: The Customer Relationship Manager (CRM) is responsible for developing and maintaining long-term relationships with students, parents, and corporate clients. The role focuses on ensuring a positive student experience — from inquiry to admission and beyond — by managing communication, resolving issues, and improving satisfaction and retention rates. Key Responsibilities: Lead & Inquiry Management Handle incoming calls, walk-ins, emails, and online inquiries related to courses and admissions. Provide detailed information about programs, schedules, fees, and career outcomes. Follow up with potential leads to ensure timely conversion into admissions. Maintain and update lead data accurately in the CRM system. Relationship Building Build and maintain strong relationships with enrolled students and parents. Ensure consistent and professional communication throughout the student journey. Conduct regular check-ins with students to ensure satisfaction and engagement. Encourage referrals and word-of-mouth marketing through excellent relationship management. CRM System & Database Management Manage the CRM platform to track leads, interactions, and student feedback. Update student details, communication logs, and admission status regularly. Generate and share reports on leads, conversions, and retention rates. Reporting & Coordination Coordinate with academic counselors, marketing, and admission teams to ensure smooth communication. Prepare daily/weekly/monthly reports on student interactions and follow-ups. Provide insights from student data to improve the overall admission process and service quality. Customer Experience & Retention Conduct feedback sessions to measure satisfaction levels and identify improvement areas. Handle complaints and grievances efficiently, ensuring quick resolution. Support retention activities and re-engagement of inactive or dropout students. Collaboration & Growth Work with the marketing team to execute student engagement campaigns. Suggest ideas to improve communication, onboarding, and after-admission support. Participate in events, seminars, or orientation programs to represent the institute. Required Skills & Qualifications: Bachelor’s Any degree, PG, DIPLOMA 0–2 years of experience in customer relationship, counseling, or CRM roles (education sector preferred). Strong verbal and written communication skills. Excellent coordination, interpersonal, and problem-solving abilities. Positive attitude, patience, and a student-first approach. Preferred Skills: Experience in student counseling, admissions, or educational sales. Knowledge of digital communication tools (email, WhatsApp, or social CRM platforms). Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹25,000.00 per month Work Location: In person